Website Operations Webmaster

# Website Operations Webmaster

> Fuku · Kuala Lumpur, Malaysia (Hybrid) · Full-time · Posted 2026-11-03

**Workplace:** hybrid

## Description

Job Overview

\- Oversee the daily management, maintenance, and optimisation of the website.
\- Act as the main point of contact for all website-related requests.
\- Collaborate closely with Global Sales business and marketing teams, internal developers, and external stakeholders to ensure efficient handling of website updates, enhancements, and technical issues.
\- Require hands-on website management experience, good SEO knowledge, basic technical understanding, and strong cross-team coordination skills.
\- Initial focus will be on LATAM markets, with potential expansion to other regional websites and domains.

Key Responsibilities

\- Manage day-to-day website content updates, including landing pages, banners, campaign pages, links, and other website elements.
\- Coordinate website maintenance, enhancements, and technical fixes with the development team.
\- Ensure website content is accurate, up-to-date, functional, and aligned with business requirements.
\- Monitor website performance, loading speed, broken links, and mobile responsiveness.
\- Support additional regional websites and domains as required.

\- Support on-page and technical SEO improvements, including metadata, keywords, internal links, URL structure, and indexing.
\- Work with local teams to optimise website content for LATAM markets.
\- Monitor website organic performance using Google Search Console, GA4, or similar tools.
\- Identify SEO issues and coordinate improvements with developers and marketing teams.

\- Serve as the main point of contact for internal and external website-related requests.
\- Work closely with all Global Sales stakeholders, including regional team members, to understand website requirements.
\- Communicate technical requests and development requirements clearly to Chinese-speaking developers.
\- Manage website task priorities, timelines, follow-ups, and delivery status.
\- Ensure website changes are reviewed, tested, and approved before deployment.
\- Maintain clear documentation of website requests, changes, and outstanding issues.

\- Perform basic website QA covering page layouts, links, buttons, forms, tracking, and responsiveness across devices.
\- Identify and report website bugs, technical issues, or unexpected changes.
\- Coordinate troubleshooting and resolution with developers or external vendors.
\- Support website tracking implementation and validation, including GA4, GTM, and UTM parameters.
\- Ensure approved promotional content, disclaimers, and regional restrictions are correctly implemented.

\- Monitor key website metrics such as organic traffic, page performance, user engagement, and conversions.
\- Provide regular website updates, including completed tasks, outstanding issues, SEO performance, and improvement opportunities.
\- Recommend website enhancements that improve user experience and support regional business objectives.

Job Requirements

\- 2–4 years of relevant experience in website management, digital operations, webmaster, or similar roles.
\- Hands-on experience with CMS platforms or website administration.
\- Good understanding of on-page and technical SEO.
\- Basic knowledge of HTML, CSS, and website structure.
\- Familiarity with Google Analytics 4 and Google Search Console.
\- Experience coordinating website-related projects with marketing, business, and technical teams.
\- Strong attention to detail, problem-solving, and task prioritisation skills.
\- Working proficiency in English and Chinese (Mandarin), both written and spoken, to communicate with regional stakeholders and Chinese-speaking developers.

\- Basic JavaScript and Google Tag Manager knowledge.
\- Experience with website migrations, domain management, redirects, DNS, and SSL.
\- Experience supporting multilingual or multi-regional websites.
\- Familiarity with SEO tools such as SEMrush.
\- Understanding of website conversion optimisation and landing-page performance.
\- Experience in financial services or other regulated industries.
\- Spanish or Portuguese language skills would be an advantage.

## Apply

[Apply at Fuku](https://apply.workable.com/fuku/j/1B3451C768/apply)