Legal Compliance Senior Analyst - Cigna Healthcare

The Privacy Protection Analyst will contribute to the success of Cigna International Health’s global privacy program by driving efficient, process-driven privacy operations within the Privacy Center of Excellence (COE). This role is central to delivering consistent, scalable, and high-volume operational support , ensuring strong execution across key privacy processes. The data Protection Analyst will operate within a clearly defined framework, with a strong focus on quality and discipline, while partnering with senior privacy experts through effective escalation of complex or high-risk matters.

About Cigna Group

• The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.
• We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
• Join us in driving growth and improving lives.

Responsibilities

• Core Privacy Operations (Primary Focus): Process Data Subject Rights (DSAR) requests using standard templates and workflows.
• Manage privacy requests intake, ticketing, and tracking tools.
• Maintain and update privacy registers, logs, and trackers.
• Support the processing of data breaches (administrative coordination).
• Ensure accurate documentation of cases and closure records.
• Maintain reviews' schedule.
• Vendor & Contract Support (Non-Advisory): Complete privacy questionnaires (first-pass review), Support due diligence documentation collection and tracking, Process standard contract intake and coordinate routing to Legal/Privacy experts, Support template-based contractual privacy clauses population (non-negotiation) Policy / Framework Operational Support.
• Records of Processing Activities (ROPA), Privacy policies and procedures (updates coordination).
• Assist in framework implementation tracking and documentation.
• Support audit readiness through document organization and evidence collection Consent, Cookies & Compliance Operations.
• Support cookie and consent management updates, Maintain records of consent implementation status, Assist with compliance tracking dashboards and reporting Reporting & Administrative Support: Prepare standard privacy dashboards and reports.
• Maintain metrics on DSARs, vendor reviews, and operational KPIs.
• Support inbox management (shared privacy mailboxes).
• Perform general administrative work (e.g., invoice follow-up, documentation)
• Identify and escalate: High-risk requests, Regulatory issues, Complex legal questions, Ensure strict adherence to defined escalation protocols and SOPs Profile & Requirements : Law degree with broader

Requirements

• European, Middle East or Asian legal knowledge 5+ years of experience in: Privacy operations, compliance operations, or legal operations
• Ticketing systems and workflow tools High-volume, process-driven environments
• Strong attention to detail and accuracy
• Ability to follow standard operating procedures (SOPs) rigorously
• Strong organizational and reporting skills
• Experience with data protection concepts (GDPR awareness)

DSAR processing, Vendor due diligence processes

• Fluent in English, with capability in a second language preferred but not required.
• Team Player.

Preferred

• Certification (e.g., CIPP) is a plus but not required