Junior Application Manager - End User Applications & Business Tools

Should you have questions regarding the above position, you are more than welcome to contact

About SYNTEGON

• We are a group of open-minded and high-spirited collaborators.
• We emphasize collaboration and mutual support.
• We are more than happy to support your wishes of improvement within your area of expertise.
• Together with 7,300 colleagues at 49 locations in over 20 countries, we are the strategic lifecycle partner for the pharmaceutical, biotechnology, and food industries.
• With streamlined processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals.
• Among other examples, we ensure that vaccines are safely filled and that pharmaceuticals are produced reliably and in compliance with regulations.
• We even help package your favorite chocolate and snacks quickly and with high precision.
• Syntegon Technology India Private Limited, based in Verna (Goa), is part of the Syntegon Group.
• Our colleagues design, manufacture and market vertical form, fill and seal machines, horizontal wrappers and secondary packaging equipment.

Responsibilities

• Support the daily operation and administration of assigned applications.
• Act as a first point of contact for users, support teams, and business stakeholders.
• Assist in incident, problem, and change management activities.
• Support application rollouts, upgrades, patching, and testing activities.
• Coordinate with software vendors and service providers.
• Maintain application documentation, knowledge articles, and operational procedures.
• Monitor application health, performance, and service quality.
• Assist in software inventory, license management, and compliance activities.
• Participate in digital workplace and application improvement projects.
• Support automation and standardization initiatives within the application management team.

Requirements

• BE in Information Technology, Computer Science, Business Informatics, or comparable with minimum of 2 to 4 years experience First professional experience in IT support, application management, workplace services, or system administration is advantageous.
• Basic understanding of Windows operating systems and enterprise applications.
• Interest in software lifecycle management and business applications.
• Strong analytical and problem-solving skills.
• Service-oriented mindset and willingness to learn.
• Good communication skills and ability to work in an international environment.
• Fluent English skills; additional languages are an advantage.

Benefits

• Besides that, we offer a fine salary package, health insurance and various fun social activities.
• An attractive job in an international company A corporate culture with a strong focus on technology and collaboration
• Great opportunities for personal and professional development
• Informal work environment and committed colleagues
• An attractive salary package, pension and health insurance.
• Do you want more information?
• In Verna we offer customized packaging solutions for the domestic and international markets in the food and non-food segments.