Resort Services Agent

Here in the US, we operate 25 properties and have ambitious development and growth plans.

About Valorhospitality

• Competitive + Benefits We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels.
• Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.
• It’s our uncompromising passion for outstanding service that makes us who we are.
• At the core of this philosophy is our people.
• Our culture runs on passion, enthusiasm and fun " we love what we do!
• We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Responsibilities

Member Awards and Recognition programs throughout the year

• Food and Beverage Discounts Tuition Reimbursement The Role POSITION PROFILE Plan, solicit, book, and coordinate small group meetings and room sales to meet/ exceed revenue & profit goals.
• Oversee the development and performance of all sales activities in assigned market.
• Identify objectives, strategies, and action plans to exceed revenue matrixes, gain market share, and grow new account business.
• RESPONSIBILTIES Responsible for the smooth operation of the sales office at all times.
• Phones, voicemails, sales mailbox – all with same day 2- hour response time.
• Prepare collateral for site inspections, outside sales calls, and sales trips.
• Assist Sales Managers with rooming list entry and citywide audits as required.
• Enter, coordinate and follow up with Sales Reservations as needed.
• Assist with rooming list uploads as needed.
• Pull daily and weekly reports such as daily arrivals, activity reports, GRC report Record and distribute.
• Take and distribute weekly Sales Meeting minutes and daily stand up notes.
• Maintain adequate inventory of office supplies; including sales collateral.
• Assist Director of Sales with Month End extraction and assimilation of data for reports.
• Respond and represent sales manager(s) when out of the office.
• Distribute and file signed contracts.
• Daily Reader Boards and door cards.
• Update banquet menus, promos, and hotel info in all 3rd party platforms.
• Lanyon, Cvent, etc.
• Communicate to both, guests and fellow associates, professionally and positively.

Requirements

• KNOWLEDGE, SKILLS, AND ABILITIES Strong written and verbal communication to interact effectively with clients and internal teams.
• Excellent customer service skills to build and maintain strong client relationships Ability to manage multiple tasks, schedules, and client accounts accurately.
• Competence with general office software, CRM systems, and other sales-related programs.
• A mindset for sales, including identifying revenue opportunities like upselling or offering enhancements.
• Outside sales calls, servicing groups, site inspections, attending meetings, travel and community/ industry functions

Benefits

• PACKAGE Competitive Salary Team Member Hotel Discount Program Uniforms Provided Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO beginning after ninety (90) days of employment
• Immediate eligibility for 401k and employer match

Lift up to 10 lbs.(amenities when making sales calls, attending trade shows, etc.) Hotel tours, sales calls, trade shows Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.