Sales Professional - Inside Sales

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements.

Responsibilities

• The Sales Professional - Inside Sales serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
• Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families

Maintains and tracks activity levels to ensure productivity

• Rel a tion s hi ps with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of funeral ho m e and or ce me tery staff, to provide seam l ess, high qua l ity service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

Requirements

• Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience
• High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred
• Licenses Current state/province issued driver’s license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilitie s

• Must be able to pass the Company’s internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month

Ability to drive frequently

• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

Pay

• $50,000 to $100,000 annually.
• The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure.
• In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually.
• Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
• As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)

Benefits

• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by edu c ati n g them on the benefits of pre-planning
• Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues.

Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. # SCI Postal Code: 95326 Category (Portal Searching): Sales Job Location: US-CA - Hughson