Regional Director - Quality

The Regional Director – Quality provides leadership for the assigned platforms’ clinical quality program. In partnership with physician leadership, the Regional Director – Quality supports clinical quality improvement, patient safety, clinician education, and quality governance. The Regional Director – Quality collaborates with facility partners, USAP’s data analytics team, and corporate leadership to advance quality initiatives and support physician-led clinical excellence.

Responsibilities

• ( The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) Leads the platform's clinical quality program in collaboration with physician leadership.
• Supports implementation of local and enterprise quality initiatives.
• Identifies opportunities to improve clinical quality and patient safety.
• Coordinates platform participation in enterprise quality initiatives, as applicable.
• Manages the case review process in collaboration with the local Clinical Quality Committee (CQC).
• Reviews unexpected clinical outcomes, referrals, trends, and other quality concerns.
• Conducts review of clinical events and recommends opportunities for system or practice improvement.
• Escalates issues through established governance pathways, as appropriate.
• Facilitates the development and implementation of quality improvement initiatives.
• Evaluates the effectiveness of quality improvement initiatives.
• Shares best practices across platforms.
• Develops and coordinates clinician education arising from quality initiatives, patient safety activities, case reviews, and other clinically relevant topics identified by the platform CQC.
• Orients new clinicians to the platform’s quality program.
• Supports the development, implementation, and ongoing review of clinical protocols and practice guidelines in collaboration with physician leadership.
• Reviews patient satisfaction feedback and trends to identify opportunities to improve clinical quality and patient safety.
• Partners with the data analytics team to define quality reporting needs, including relevant dashboards.
• Identifies data-informed opportunities for improvement in collaboration with the platform CQC.
• Supports the platform CQC.
• Partners with facility quality and physician leaders to advance quality initiatives, including representing the platform on facility quality committees, as appropriate.
• Coordinates quality reporting required by facility and payor contracts and applicable regulatory agencies.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in healthcare or related field required, master’s degree preferred.
• 5+ years’ progressively responsible healthcare quality experience, preferably in a physician practice, ambulatory, or perioperative setting.
• Knowledge of quality improvement principles and patient safety.
• Knowledge of Power BI preferred.
• Knowledge of healthcare regulatory and accreditation requirements relevant to physician practice.
• Knowledge of clinical quality review methodologies and quality governance processes.
• Ability to interpret quality data and trends.
• Strong written, verbal, and presentation skills.
• Ability to lead and facilitate committee discussions and communicate complex information to diverse audiences.
• Ability to build collaborative relationships with clinicians, facility leaders, and multidisciplinary teams.
• Experience leading quality improvement initiatives across multiple sites.
• Demonstrated ability to influence through collaboration and trust building.
• Demonstrated commitment to professionalism, integrity, confidentiality, and continuous improvement.
• Experience leading, mentoring, and developing a high-performing team. *The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasional Standing Occasional Walking Frequent Sitting Frequent hand, finger movement Use office equipment (in office or remote) Communicate verbally and in writing