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Revenue Cycle Specialist IV

Abbott

The Senior Revenue Cycle Specialist acts as a key support resource within the Revenue Cycle department. This role is responsible for facilitating collaboration among the Revenue Cycle Team's cross-functional partners.

About Abbott

  • Abbott is a global healthcare leader that helps people live more fully at all stages of life.
  • Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
  • Our 122,000 colleagues serve people in more than 160 countries.

Responsibilities

  • In this position, the Senior Revenue Cycle Specialist works closely with Exact Sciences Laboratories Revenue Cycle leadership to direct the prioritization of work efforts within the Revenue Cycle Specialist team.
  • Based on guidance from cross-functional partners, the Senior Revenue Cycle Specialist collaborates with all members of the Exact Sciences Laboratories Revenue Cycle leadership team to ensure alignment and implementation of strategic Revenue Cycle processes.
  • Duties Include, but are not limited to, the following: Serve as the department's primary vendor support and liaison, including training, onboarding, documentation creation, audit support, and leading or monitoring communication between Exact Sciences and vendor daily operations.
  • Support leadership in the department's Quality Program and evaluate suggested changes before submission for leadership approval.
  • Take ownership of escalated system issues between the Revenue Cycle Team (RCT) and Systems, serving as the primary conduit between RCT and supporting departments.
  • Assist leadership with day-to-day assignments and prioritization of the Specialist team's workload.
  • Responsible for onboarding new team members.
  • Partner with peers across the Revenue Cycle Team to ensure effective communication between teams.
  • Support development of departmental workflows as new tests are implemented through the Exact Sciences pipeline.
  • Assist Specialists as directed by leadership.
  • Lead meetings in the absence of leadership.
  • Utilize Microsoft Office and EMR reporting tools to support team initiatives and leadership requests.
  • Participate in cross-departmental project initiatives as needed.
  • Actively contribute to process improvement initiatives.
  • Work independently while maintaining focus on assigned tasks.
  • Maintain motivation, a positive attitude, and a commitment to quality work.
  • Complete assigned tasks accurately and within established timelines.
  • Adapt effectively to changing workloads and circumstances and respond quickly to new information.
  • Conduct all interactions with Exact Sciences team members, clients, and associates in a professional manner.
  • Build and maintain strong working relationships with peers at all levels of the organization.
  • Demonstrate excellent written and verbal communication skills, including the ability to communicate process updates effectively.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company's Quality Management System (QMS) policies and procedures.
  • Maintain reliable attendance and work designated schedules, including overtime as needed.

Requirements

  • Demonstrate strong attention to detail, organization, and record-keeping skills.
  • Apply excellent analytical skills and a strong understanding of business processes.
  • Remain disciplined, self-motivated, and reliable.
  • Work on a mobile device, tablet, or computer screen and perform typing activities for approximately 90% of a typical workday.
  • High School Diploma or General Education Degree (GED).
  • 4+ years of experience in Billing, Insurance, or Revenue Cycle functions, including interpreting remittances (EOPs), handling rejections, and managing appeals.
  • 4+ years of experience using multiple computer systems, including but not limited to Microsoft Office Suite, Excel, Epic, and OnBase.
  • Proven ability to solve complex problems related to workflow processes.
  • Working knowledge of HIPAA regulations.
  • Working knowledge of medical terminology, medical billing, and insurance terminology.
  • Working knowledge of EDI transactions and insurance payer communications.
  • Demonstrated ability to perform the essential duties of the position with or without reasonable accommodation.
  • Authorization to work in the United States without sponsorship.
  • Preferred Qualifications Experience with project management.
  • Experience supporting multiple workstreams concurrently.
  • Experience creating and maintaining process documentation using Microsoft Excel or similar applications.

Preferred

  • Peer mentoring experience.

Pay

This senior-level role serves as a key operational resource for the Revenue Cycle department, providing vendor management, quality oversight, systems issue resolution, team onboarding, workflow development, process improvement support, and cross-functional collaboration while assisting leadership in daily operations and strategic initiatives.

The base pay for this position is $22.45 – $44.85/hour In specific locations, the pay range may vary from the range posted.

JOB FAMILY

Accounts Payable & Receivables, Credit & Collection, & Payroll DIVISION: ONCO Cancer Diagnostics LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 5 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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