Patient Service Representative II-1

It’s the way you want to be treated.

About Silver Cross

• Silver Cross Hospital is an extraordinary place to work.
• We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other.
• Come join us!

Responsibilities

• Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures. responsible for ensuring pre-visit clearing for the patient on the date of service if these activities have not been fully completed in advance.

Requirements

• Associate or Bachelor's degree preferred; High school diploma required.
• Prior experience and in-depth knowledge of insurance preferred.
• Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Exceptional customer service skills including the ability to us independent thinking, sound judgement and creativity when resolving customer issues.
• Ability to balance multiple priorities and effectively handle challenging situations.
• Excellent verbal communication skills.
• Ability to use personal commuters and select software applications.

Pay

The expected pay for this position is listed below: $18.70 - $23.38 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

Benefits

• Days, Mon-Fri 30hrs Department: SCMG LOCKPORT Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.
• Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match.
• However, registry employees are ineligible for Health and Welfare benefits.