Assistant Manager (Chiller, HVAC, Troubleshooting)

A. PRIMARY Purpose ( Why does this job exists ) To meet the AMC & Service operations requirements in HVAC Field experience.

Responsibilities

B. primary DUTIES: 1.
To Render service support for HVAC AMC and Warranty customers and satisfying their needs 2.
Hands on experience fields service on HVAC chillers electrical and mechanical 3.
Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction 4.
Attaining Appreciation letters towards customer satisfaction 5.
Timely LNM execution for revenue generation 8.
Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M 12.

Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad 6.
Implementing Predictive analysis and new service 7.
Monitor and groom team working through associates/third party 9.
Has to be a self-motivated person and should take initiatives 10.
Achieving customer satisfaction by improving RT/TAT& PM adherence 11.
Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers 13.
Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites C. Education, Technical Skills, knowledge and experience 1.
B.E. / B.Tech. / Diploma (Engineering) 2.
8+ Min experience in HVAC&R industry with service profile 3.
Knowledge & Hands on experience in Screw, Centrifugal chillers 4.
Knowledge of Electrical 5.
Good communication and Presentation Skills 6.
Knowledge of MS-Office 7.
Skill to manage the team of Engineers /Technicians