Dental Receptionist

Join our Team! We are excited to be recruiting a full-time Dental Receptionist to join our friendly and welcoming team at Goldenacre Dental Practice. This position will be 40 hours per week (08:45 - 17:30, with a 19:30 finish on Tuesdays). Goldenacre Dental Practice in Edinburgh has been established for over 100 years, providing the highest standards of care, services and dental treatments to all their NHS and private patients.

The practice has more than 10,000 patients all registered and entitled to NHS treatment as well as access to a full a full range of Private options in addition.

Role You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values.

About Clyde Munro Dental Group

• The team of highly qualified dentists are passionate about the well-being and health of the patients and are constantly striving to provide the best service.
• Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.
• We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family.

Responsibilities

• In addition, you will play an important role in ensuring compliance with all health and safety guidance.
• Other duties include – Creating a welcoming environment for patients that sets them at ease from the outset
• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
• Answering the telephone, making appointments and collecting patient charges
• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

Requirements

• Relevant experience gained in a general practice environment is desirable
• Computer skills-essential Proven track record in a customer/patient focused reception environment is required
• Willing to demonstrate the highest levels of patient care
• The ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills

Benefits

• We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling.
• Here are some of our benefits and perks – Competitive pay scale and package
• Career progression opportunities within the group
• Referral bonus Company paid GDC fee
• access to online training and educational assistance
• Wellbeing initiatives Cycle to work scheme
• Enhanced family friendly policies ‘You Days’ - a day off for moving house or getting married
• Birthday day off Service holiday days
• Optical care Discounted dental treatment

Free parking surrounding the practice

• Be Part of Clyde Munro Group Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group.
• We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group. #immediatestart #nhs #nhsreceptionist #dentalreceptionist