RCM Payment Posting Specialist

Job Description RCM Payment Posting Specialist Location: Hyderabad Job Type: Individual Contributor Reports to: Kirstin Noel Our Mission To place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform.

At ModMed, we are looking for a Payment Posting Specialist to join our inaugural "Seed Team" in India. You will be a vital link between our daily operations and our future, working closely with the RCM Automation Team and RCM Lab to demonstrate current workflows and test groundbreaking new processes. Your expertise will ensure that as we scale and automate, we maintain the highest standards of accuracy and efficiency for our providers.

About Modmed

Join the Team Modernizing Medicine At ModMed , we’re not just building software—we’re reimagining the healthcare experience.

Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code.

This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction.

From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

• A world where the software ModMed builds increases medical-practice success and improves patient outcomes.
• Our Core Values Create customer delight.
• Save time.
• Innovate boldly, then make things happen.
• Align passion with purpose.
• Think big.
• Have fun.
• Do good.
• Embraces change as a growth opportunity and adapts to new challenges.
• Understands our industry and applies knowledge to impact the organization positively.

Responsibilities

• Payment Posting & Reconciliation : Post payments and reconcile cash accurately according to defined ModMed processes.
• Partner with Automation and RCM Lab teams to demonstrate existing workflows.
• Actively support User Acceptance Testing (UAT) for new processes, providing critical insights and observations Credit & Refund Management : Process credit refunds following established protocols.
• Handhold and support newer team members to improve their functional knowledge, productivity, and quality.
• Perform self-audits to ensure all deliverables meet strict quality standards.
• Work closely with other RCM teams to share insights and align on instructions.

Requirements

• & Qualifications Minimum Requirements Education: Bachelor’s Degree.
• At least 1- 2 years of experience in RCM Payment Posting and related front-end functions (Credits, Rejections, etc.).
• Deep knowledge of Payment Posting, Credit Refunds, and Rejection processes.
• Ability to post payments from both Electronic and Paper Remits with 99% accuracy .
• Must be able to work the India night shift for the first 2–3 months before transitioning to the day shift.
• Ability to meet all HIPAA and ModMed compliance standards

Preferred

• Bachelor’s degree in Finance or Commerce Certifications: Quality certification, such as a Six Sigma Green Belt Leading ModMed Competencies Accountability: Holds self and others accountable to deliver successful outcomes.

Benefits

• Expresses ideas clearly to build trust and collaborate effectively across countries ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.
• Eligible Modernizers can enroll in a wide range of benefits: Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

PHISHING SCAM WARNING

ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website . ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.

We do not

Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process; Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or Conduct hiring via informal messaging apps or personal email IDs. All official communication is made only through verified channels, our website, and recognised recruitment platforms. We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [email protected] . ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.