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Client Accounting Specialist (AR Dispute Representative)

Veradigm

This job is closed: the employer no longer lists it.

Skills

Required

  • interpret contracts and reconciliations

Preferred

  • reduce aged balances
  • investigate client requests promptly
  • support bad debt calculations

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Responsibilities

  • Manage a high volume of client communications (calls, cases, faxes, emails). • Negotiate with clients to reduce aged balances and ensure smooth cash flow. • Resolve complex client inquiries and billing disputes. • Collaborate with internal teams to research and resolve issues. • Administer the Billing Disputes Queue and investigate client requests promptly. • Provide quarterly collectability analysis to support bad debt calculations. • Respond to urgent client inquiries to prevent escalations. • Explain contract terms and billing details clearly to clients. • Prepare and submit credit approval requests; ensure timely processing. • Ensure compliance with the Credit Authority Matrix. • Keep management updated on all client escalations.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Experience in billing disputes, collections, or AR.
  • Strong communication, analytical, and problem-solving skills.
  • Ability to interpret contracts and reconciliations.
  • Strong work ethic, adaptability, and ability to handle multiple priorities.

Benefits

  • Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work.
  • Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
  • Quarterly Company-Wide Recharge Days Flexible Work Environment (Hybrid) Peer-based incentive “Cheer” awards
  • Tuition Reimbursement Program To know more about the benefits and culture at Veradigm, please visit the links mentioned below: - https://veradigm.com/about-veradigm/careers/benefits/ https://veradigm.com/about-veradigm/careers/culture/ #LI-SL1 #LI-Hybrid Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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