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Arabic Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria

Patrique Mercier Recruitment By Nellie

Skills

Required

  • Gaming
  • modern gaming culture

Preferred

  • troubleshoot technical issues
  • gaming industry trends
  • fraud detection

Arabic Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria

Recruitment By Ierotheos · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-11-02

We are currently seeking a motivated professional for the Arabic Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is a unique gateway for those looking to excel in the global gaming industry while enjoying the vibrant culture and career opportunities found in some of the most sought-after jobs in Bulgaria.

About Patrique Mercier Recruitment By Nellie

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating seamless career transitions, ensuring our candidates find the perfect fit within the fast-paced and innovative Gaming & Esports landscape.

If you are ready to elevate your career and join the dynamic Gaming & Esports sector in a vibrant new city, we invite you to apply now. Take the next step toward this exciting opportunity with Mercier Consultancy Group and join our team of global experts today.

Responsibilities

  • Provide high-level back office support for diverse gaming and esports platforms, ensuring a seamless user experience.
  • Monitor and manage player account inquiries, documentation, and compliance tasks with precision.
  • Collaborate with international teams to troubleshoot technical issues specific to the gaming sector.
  • Maintain a deep understanding of gaming industry trends and platform updates to assist Arabic-speaking users effectively.
  • Conduct account verification and fraud detection processes to uphold the security and integrity of the gaming ecosystem.
  • Contribute to the optimization of support workflows by providing feedback on regional user behavior and common issues.
  • Ensure all communication is delivered with professional etiquette, reflecting the premium standards of our gaming partners.

Requirements

  • Native or fluent Arabic (spoken and written) is essential for this role.
  • Professional proficiency in English to communicate within our global office environment.
  • A genuine passion for the Gaming & Esports industry and an understanding of modern gaming culture.
  • Strong attention to detail, capable of managing sensitive back office data and administrative tasks.
  • Excellent analytical skills and the ability to solve complex problems in a fast-paced environment.
  • Commitment to relocating to Sofia for this on-site Arabic Speaking Back Office Gaming Support Specialist position in Bulgaria.

Pay

Salary: EUR 15,000–18,000

Benefits

Competitive Monthly Salary

  • Fully Paid Training to ensure your success in the Gaming & Esports field.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package (flight, transfer, hotel) for a smooth transition.
  • Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
  • Monthly Performance Bonus linked to your professional excellence.
  • And Much More...
  • Bulgaria offers an exceptional quality of life, blending historic European charm with a thriving modern business landscape. As a hub for international business, Bulgaria has become a premier destination for professionals seeking Arabic-speaking jobs, providing a warm climate, diverse cultural experiences, and a welcoming community that makes settling in remarkably easy.
  • Living in Bulgaria allows you to enjoy a high standard of living, excellent cuisine, and a lower cost of living compared to many other European capitals. When you secure one of our premium jobs in Bulgaria, you are choosing a lifestyle that balances professional growth within the exciting world of gaming with the rich traditions and scenic beauty that only Bulgaria can provide.

Apply

[Apply at Recruitment By Ierotheos](https://apply.workable.com/patrique-mercier-recruitment-fr/j/95395B0325/apply)