jobapplier

Manager -CRM

Dentsuaegis

This job is closed: the employer no longer lists it.

Skills

Required

  • Salesforce Marketing Cloud Engagement
  • Journey Builder
  • Automation Studio
  • Content Builder
  • AMPscript
  • SQL
  • HTML
  • CSS
  • SSJS
  • REST APIs
  • Salesforce
  • CRM integration
  • Data Cloud / Marketing Cloud
  • JavaScript

Preferred

  • Salesforce Marketing Cloud ·
  • Marketing Cloud Engagement ·
  • Journey
  • Email Studio
  • Mobile Studio ·
  • Marketing Cloud APIs
  • Marketing Cloud Next
  • Einstein AI

What You'll Do · Design and implement omnichannel customer journeys across Email, SMS, Push, WhatsApp, and Mobile · Develop personalized campaigns using Journey Builder, Automation Studio, Content Builder, and Contact Builder · Build scalable marketing solutions using Marketing Cloud Next and AI-powered automation · Configure Agentforce for Marketing to automate campaign execution and customer engagement · Leverage Einstein AI for content generation, personalization, send-time optimization, and next-best-action recommendations · Integrate Marketing Cloud with Salesforce CRM, Data Cloud, and third-party platforms using APIs · Develop reusable components, dynamic content, and personalized communications · Support real-time customer engagement using event-driven marketing and Data Cloud activation · Collaborate with business, CRM, and analytics teams to deliver intelligent customer experiences

Requirements

  • We're Looking For · Hands-on experience with Salesforce Marketing Cloud (Engagement) · Strong knowledge of Journey Builder, Automation Studio, Contact Builder, and Content Builder · Experience with AMPscript, SQL, HTML, CSS, and SSJS · Understanding of REST APIs and Salesforce CRM integration · Familiarity with Data Cloud or Marketing Cloud Next is a plus · Interest in AI-powered marketing, Agentforce, and intelligent customer journeys is highly desirable
  • AMPscript · SSJS (Server-Side JavaScript) · SQL · HTML · CSS · JavaScript · REST APIs · JSON · OAuth Integration · Salesforce CRM integration · API-based integrations · Event-driven architecture · Webhooks (preferred) Location: India - Maharashtra- Pune - Baner - Amar Madhuban Tech Park Brand: Merkle Time Type: Full time

Preferred

  • Certifications · Salesforce Marketing Cloud Developer · Marketing Cloud Engagement Administrator · Marketing Cloud Email Specialist Must-Have Skills: Salesforce Marketing Cloud · Marketing Cloud Engagement · Journey Builder · Automation Studio · Contact Builder · Content Builder · Email Studio · Mobile Studio · Marketing Cloud APIs Marketing Cloud Next & AI · Understanding of Marketing Cloud Next · Exposure to Agentforce or AI-powered marketing capabilities · Knowledge of Einstein AI, Prompt Builder, or AI-assisted campaign creation · Basic understanding of Data Cloud concepts and customer data activation

Contract Type

Permanent