Reservation Agent

Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

About AccorHotel

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Preferred

• experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus

Benefits

• In 3-4 bullet points, showcase the benefits and perks of working at the property
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like
• Planet 21 What you will be doing: Consistently offer exceptional, friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Your experience and skills include: Guest focused personality is essential
• Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
• Here, we believe in you and what you bring to the table.
• There are many opportunities for development and advancement.
• Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
• Together, we embody the vision of responsible hospitality.

Book room reservation requests, enter rooming lists, and update accurate information in the system