Forward Deployed Engineer (Infrastructure Specialist, North America)

Join our team as a Forward Deployed Engineer (Infrastructure Specialist) in North America. In this role, you will be at the forefront of integrating AI into critical sectors such as finance, healthcare, and telecommunications. You will lead the end-to-end deployment of our AI product, North, in private cloud and on-premises environments, and partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.

Responsibilities

• You will also troubleshoot and resolve deployment-related technical issues.
• This position offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications.
• Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.

Requirements

• You have experience deploying enterprise software in private/hybrid cloud environments
• You excel in fast-paced environments and can execute while priorities and objectives are a moving target
• You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
• You have proven experience administering production Kubernetes clusters and expertise with Helm
• Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
• You have experience with and enjoy working directly with customers