Senior Product Manager

Join Twilio as a Senior Product Manager on the Onboarding and Compliance product team. In this role, you will lead the product strategy, roadmap, and delivery for core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures.

Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

USD 128,560 - 188,900

Responsibilities

• Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
• Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.

Requirements

• Proven track record of leading successful product launches and driving product strategies
• Bachelor in Computer Science, Engineering, or equivalent practical experience
• Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
• Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
• Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
• 4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
• Experience building products/services related to APIs, developer experience
• Experience working in a regulated ecosystem