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Senior Technical Architect (Infrastructure and Cloud)

ServiceNow

Skills

Required

  • infrastructure / cloud / platform engineering / systems engineering
  • architecture / networking / security / infrastructure certifications
  • AI
  • infrastructure as code
  • modern automation practices
  • integrating disparate systems
  • enterprise integration patterns
  • APIs
  • messaging
  • Azure

Preferred

  • TOGAF / COBIT
  • guardrails
  • tecnologías
  • cloud governance
  • reference architectures

Join our team as a Senior Technical Architect (Infrastructure and Cloud). In this role, you will set the direction for our corporate and cloud infrastructure, ensuring it evolves to support secure, reliable, scalable, and cost-effective business services. You will research new technologies, advise on current solutions, and drive improvements. This is a senior individual contributor role that connects infrastructure and cloud decisions to enterprise architecture and the broader technology roadmap. You will not run day-to-day operations or build infrastructure yourself, but will ensure that the teams that do have a coherent target architecture, practical guardrails, and a clear path from where we are to where we need to be.

Responsibilities

  • Establecer la dirección para la evolución de la infraestructura corporativa y en la nube, asegurando que sea segura, confiable, escalable y rentable.
  • Investigar nuevas tecnologías, asesorar sobre soluciones actuales y liderar mejoras, incluyendo actualizaciones, jubilaciones y reemplazos.
  • Definir la arquitectura de infraestructura y en la nube, con una hoja de ruta multianual vinculada a las prioridades comerciales, el riesgo, el ciclo de vida, la capacidad y el costo.
  • Experience defining cloud governance, guardrails, and standards in a large enterprise, and getting teams to adopt them
  • Experience creating and governing reference architectures, standards, and architecture decision records
  • Clear written and verbal communication for both engineering and executive audiences

Requirements

  • Ability to evaluate architecture choices on business value, risk, cost, and operational evidence, not technology preference
  • 10+ years of progressive experience in infrastructure, cloud, platform engineering, or systems engineering, including substantial architecture responsibility for complex enterprise environments
  • Bachelor’s degree in a related field or equivalent practical experience
  • Working knowledge of infrastructure as code and modern automation practices
  • Proven ability to influence senior stakeholders and technical teams without relying on direct authority
  • Experience integrating disparate systems, with a strong understanding of enterprise integration patterns, such as APIs, messaging, and event-driven architecture
  • Solid understanding of agentic AI concepts and patterns, including retrieval-augmented generation (RAG), agent-to-agent (A2A) communication, Model Context Protocol (MCP), and related technologies
  • Demonstrated success defining infrastructure and cloud strategy and roadmaps that span multiple technology domains and delivery teams
  • Deep expertise in several infrastructure domains, with enough breadth to make integrated decisions across cloud, network, compute, storage, resilience, and cost
  • Strong working knowledge of Azure and Google Cloud Platform (GCP) architecture, including landing zones, connectivity, identity dependencies, workload placement, and shared-responsibility models
  • Experience in a large, global, regulated, or mission-critical environment
  • Familiarity with IT service management practices, including the IT Infrastructure Library (ITIL), and with configuration management database (CMDB) alignment for infrastructure configuration items
  • Familiarity with AI and ML infrastructure requirements, such as GPU and accelerator capacity, and with zero-trust architecture
  • Experience with release planning using Agile and Scrum practices
  • Experience with FinOps, technology portfolio management, and infrastructure cost modeling
  • Relevant architecture, cloud, networking, security, or infrastructure certifications

Preferred

  • Familiarity with enterprise architecture frameworks, such as TOGAF or COBIT, or equivalent
  • Experience guiding vendor strategy or major platform selection

Pay

USD 171,900 - 300,800