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Outbound Planner

Sandvik (Sandvik Jobs)

Skills

Required

  • Logistics Management
  • supply chain
  • Logistics Systems
  • ERP systems
  • business management tools
  • System 21 / Aurora / Maximo
  • MS Excel

Preferred

  • release of customer orders
  • Resolve order issues
  • incorrect addresses
  • PO / DRP
  • LPS
  • expediting of orders
  • discrepancy
  • Review Unit Down Orders

We are seeking for people who are passionate in their work and possess the drive to excel to join us as: Outbound Planner The Outbound Planner will be responsible for the management of the customer order flow and the interface with Sales Area.

About Sandvik (Sandvik Jobs)

  • About the job Sandvik is a high-tech and global engineering Group with about 43,000 employees with a strong commitment to enhancing customer productivity, profitability and safety.
  • Our operations are based on unique expertise in materials technology, extensive knowledge about industrial processes and close customer cooperation.
  • This combination, coupled with continuous investments in research and development (R&D), has enabled us to achieve world-leading positions.

Responsibilities

  • Daily release of customer orders and include the management of auto, mass and manual release orders.
  • Daily review of suspended orders.
  • Execute the cancellation of orders based on customer requests, superseded items, etc..
  • Working with Inventory, Purchasing or Warehouse teams to source items.
  • Resolve order issues like incorrect addresses, shipping instructions, etc..
  • Resolve any allocation problems on a daily basis, specifically suspended orders or cycle count problems.
  • Daily review and resolution of outstanding orders where source change has to be done, where it is linked to PO or DRP or where an order needs to be placed.
  • Weekly review of “Hold till complete” orders, where inventory has become available or where new PO or DRP has to be created.
  • Logistics Process and Support (LPS).
  • Review and resolve LPS tickets relating to expediting of orders, shipment discrepancy etc. on a daily basis.
  • Review Unit Down Orders and expedite accordingly on a daily basis.
  • Daily resolution of Sales orders that did not generate a Purchase Orders in System 21.
  • Quarterly review and maintenance of Customer.

Requirements

  • Weekly communication to internal/external customers regarding progress on all open orders. ​Your Profile Diploma in Logistics Management / Bachelor in Logistics Prefer with work experience (3 to 5 years) in supply chain or customer service environment
  • Strong Customer service background

Knowledge of Logistics Systems and Supply Chain understanding

  • Good Knowledge of ERP systems and business management tools (System 21/ Aurora / Maximo, etc.) Competent in MS Excel.
  • Ability to perform logical data analysis and problem solving.

Every job at Sandvik (Sandvik Jobs)