Restaurant & Retail Associate

Store Hours – Monday - Saturday 9:00am - 8:00pm ; Sunday 10:00am - 8:00pm Shifts could be up to 2 hours before/after store hours for prep/cleaning. Restaurant/Retail Associate - this position will perform all restaurant and retail duties.

About Ghirardelli Chocolate Company

• Ghirardelli's employees are the face of our company.
• They set us apart from other retailers.
• Join us today!

Responsibilities

• This position will perform both restaurant and retail duties.
• Merchandise, stock, and provide excellent guest service while selling our Premium Chocolate line.

Scope of Responsibilities Provide exceptional

• Guest service Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices
• Assemble various proprietary retail items per the Recipe Guidelines Maintain adequate supply of all retail product both on the sales floor and in back stock
• Ensure all product is appropriately priced and signed per Company Guidelines Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities Gift-wrap as needed items for sale per Company Guidelines and Standards Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition
• Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion
• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down Fountain Area Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste
• Maintain the proper level and all required ice cream flavors
• Keep knowledge level current of all fountain products and their required preparation Work as a "Topper" or "Scooper" as needed
• Perform "Semi-Table Service" function as part of overall
• Guest Satisfaction Maintain all Candy Making equipment and supplies in good working order, and know all recipes

Requirements

• Must be High Energy, Reliable, have a Strong Work Ethic, be able to work all shifts including Nights and Weekends.
• Basic math computation skills Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide
• Guest Service Ability to operate a dishwashing machine
• Must be 18 years old High school diploma preferred

Preferred

• Previous retail experience is desirable for this position.

Pay

Immediate openings, ability to start in days!! Starting Pay – $16.90 + Tips!

Benefits

• 1.5x pay for worked holidays!
• Free Sundae or shake on every Shift!!
• Employee Discount – 50% off everything!
• Quarterly Bonus opportunity!!