jobapplier

Client Success Representative

nuvant

Skills

Preferred

  • customer service

Good businesses are built on relationships, and this role is all about starting them. As a Client Success Representative, you'll talk with business owners, understand how they take payments today, and show them a setup that keeps more of each sale in their pocket. You'll go through full training before your first conversation, follow a clear step-by-step process, and have a team one call away. Owners usually welcome the conversation because the savings are real. This is a full-time role, and your pay grows with the accounts you bring on, with bonuses for strong months.

Responsibilities

  • You'll Do Reach out to business owners and build a quick, genuine connection
  • Learn how they take payments now and what gets in their way
  • Recommend a payment and point-of-sale setup that fits their business
  • Answer questions honestly and help them feel confident in the switch
  • Stay with each new account through setup and the first few weeks
  • Keep notes, follow-ups and next steps current in the CRM What We're Looking For Warm, clear communicator who enjoys meeting new people Goal-driven and consistent day to day
  • Coachable and quick to pick up a new process

Preferred

  • Experience in customer service, retail, hospitality or sales is a plus

Benefits

  • Offered Full-time position Hands-on training and weekly coaching A step-by-step process and a team behind you Performance-based pay with monthly bonuses
  • Room to grow based on results