Billing, AR & Scheduling Coordinator Location: Houston, TX Department: Accounting / Operations Employment Type: Full-Time Position Summary Hays Electrical Services is seeking an organized and detail-oriented
Billing, AR & Scheduling Coordinator to manage service-related billing operations, customer account receivables, aging report reconciliation, and schedule management.
In this role, you will bridge the gap between office finance operations and field service schedules, ensuring timely invoicing, quick payment collection, and smooth service dispatching across our electrical construction and service project portfolio.
Billing & Accounts Receivable (AR) Service Billing: Process, review, and issue accurate and timely service-related invoices, progress billings, and work orders for electrical construction and maintenance services.
Monitor and analyze AR aging reports weekly; actively resolve outstanding balances through professional communication with clients, general contractors, and project managers.
Track incoming payments, process credit card payments, deposit checks, and reconcile customer balances against customer accounts.
Investigate billing discrepancies or customer inquiries, collaborating with field technicians and project managers to resolve pricing, scope, or time-and-materials (T&M) issues promptly.
Prepare and send preliminary notices, lien waivers, and required compliance documents in accordance with construction billing standards.
& Operations Support Service Dispatch & Scheduling: Coordinate and maintain the daily/weekly schedules for field electricians and service technicians to optimize travel time and work efficiency.
Monitor service job progress from initial dispatch to completion, ensuring field logs, hours, and materials used are accurately captured for billing.
Serve as a primary point of contact for clients requesting service, providing updates on technician arrival times, scope of work, and account statuses.
Work closely with Project Managers, Estimators, and Field Leadership to align billing milestones with actual project progress.
Requirements
2–4+ years of experience in Accounts Receivable, construction/service billing, or dispatching (experience with an electrical contractor or specialty trade contractor is highly preferred).
Experience with construction accounting & field management software Proficiency in Microsoft Excel (VLOOKUPs, pivot tables, aging schedules).
Understanding of time & materials (T&M) billing, unit pricing, AIA progress billings, and construction lien processes.
Excellent verbal and written communication skills with strong customer service acumen.
High attention to detail, strong time-management skills, and the ability to multitask in a fast-paced environment.
Benefits
& Compensation Competitive salary based on experience Health, Dental, and Vision Insurance 401(k) retirement plan with company match Paid Time Off (PTO) and paid holidays Opportunities for professional growth and career advancement
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