People Operations Manager

Convex, a leading global reinsurance company, as a People Operations Manager. In this role, you will provide operational oversight for the offshore EXL team, monitor HR data compliance, leverage HR data for actionable insights, and partner with outsourced providers to resolve operational challenges. You will also oversee audit actions, support operational resilience priorities, direct the annual HR budget planning cycle, lead the People team in SOX compliance, act as the primary system administrator for our HRIS, lead benefits processes, assist with employee queries, manage payroll processes, and maintain established SOX-compliant processes. Enjoy a competitive benefits package, including a 10% employer pension contribution, private health insurance, life assurance, 30 days of annual leave, and more.

Responsibilities

• Provide operational oversight for the offshore EXL team, actively allocating workloads, steering day-to-day priorities, and ensuring rigorous performance standards across all geographies.
• Monitor and uphold HR data compliance, ensuring continuous adherence to GDPR regulations and data privacy standards across all records.
• Leverage HR data and Management Information (MI) to generate actionable insights that directly inform the People agenda and executive decision-making.

Requirements

• Culturally astute and able to collaborate well with the offshore teams
• Ability to problem solve using sound and accurate judgement

Integrity and ability to handle highly confidential information

• Excellent organisational skills and demonstrated ability to prioritise work activity
• Robust analytical capabilities to solve complex problems and may have experience in automating operational activity, reporting and analysis all while maintaining strong attention to detail
• Highly collaborative with the ability to partner across Convex for project based work and to clearly communicate with employees on benefits related topics
• Experience in managing HRIS platforms (our chosen platform is currently Oracle HR) and generally technology savvy
• Excellent oral and written communication skills

Preferred

• Several years in a similar role, experience with employee benefits is advantageous