Digital Sales Advisor

Join Justworks as a Digital Sales Advisor, where you'll engage with small business owners and administrators who are already interacting with Justworks digitally. Your role will involve understanding customer needs, answering questions, advising on product options, and guiding them through the buying process. You'll use AI and automation to streamline your workflow and contribute to improving customer engagement strategies. This position offers a range of benefits, including paid volunteer work, parental leave, and extensive learning and development opportunities.

Engager avec les propriétaires de petites entreprises et les administrateurs qui ont montré de l'intérêt pour l'expérience d'achat numérique de Justworks.

Comprendre rapidement la préparation, les besoins, l'urgence et la complexité du client, et mener une découverte ciblée.

Responsibilities

• Conseiller les clients sur les questions courantes de paie, d'avantages sociaux, de ressources humaines, de conformité et de main-d'œuvre.
• Willingness to work from our Phoenix office as part of an in-person team

Requirements

• Comfortable using CRM systems, customer data, AI, and automation as part of your daily workflow
• Ability to learn products quickly and explain complex concepts simply
• Curious, adaptable, and energized by helping build something new
• Strong communication skills and comfort advising small business owners and decision-makers
• Experience with payroll, benefits, HR, PEO, fintech, SaaS, or SMB customers is helpful but not required
• Commercial instinct—you recognize buying signals, can handle objections, and are comfortable asking for the business
• Bias toward action and a willingness to work alongside customers to solve problems and keep them moving
• Experience in a quota-carrying sales or other customer-facing commercial role; experience in high-velocity SMB, inbound, digital, or product-led sales is especially relevant
• Demonstrated ability to understand customer needs and translate them into a clear recommendation
• Strong organization and follow-through in a fast-moving environment