jobapplier

Project Management Office Specialist

Relex

Skills

Required

  • Jira
  • automation rules
  • OpenAir
  • Smartsheet
  • workflows
  • project configuration
  • service desks
  • systems administration
  • PMO support

Preferred

  • Claude
  • ChatGPT
  • AI
  • professional services
  • process mapping
  • resolving tooling requests

Join RELEX's Global Project Management Office as a PMO Specialist. In this role, you will be responsible for the setup, maintenance, and lifecycle administration of customer project infrastructure across our core delivery toolchain. You will act as the primary support interface for delivery teams globally, resolving tooling requests, maintaining data integrity across systems, and driving process improvements. The position offers a range of benefits, including health insurance, paid charity days, modern office amenities, an annual bonus, and hybrid work options.

Adaptability and comfort working in an evolving environment – able to adjust priorities, learn new systems and process quickly, and translate changing organization needs into practical ways of working

Responsibilities

  • Setup, maintenance, and lifecycle administration of customer project infrastructure across core delivery toolchain (Jira, OpenAir, Smartsheet).
  • Acting as the primary support interface for delivery teams globally, resolving tooling requests, maintaining data integrity across systems.
  • Implementing Jira automations to reduce manual work and contribute to the PMO automation roadmap.

Requirements

  • Demonstrated ability to maintain data integrity across multiple systems simultaneously
  • Clear, professional written communication in English — able to guide stakeholders to the right process or resource efficiently
  • Strong proficiency with Jira — project configuration, service desks, automation rules, and user/organization management preferred
  • 2+ years of experience in a systems administration, PMO support, project coordination, or operations role
  • Excellent attention to detail and a methodical approach to high-volume, process-driven work
  • Service mindset: responsive, thorough, and committed to quality across a high volume of requests
  • Experience with OpenAir or similar PSA/time-tracking platforms
  • Familiarity with Smartsheet or comparable project tracking tools
  • Exposure to Jira automation rules, advanced workflows, or Jira Service Management administration

Preferred

Experience with Claude, ChatGPT, or similar AI tools

  • Experience in a global SaaS or professional services environment
  • Comfort with process mapping and identifying automation opportunities in repetitive administrative workflows