Senior Contracts Administrator

Join our dynamic team as a Senior Contracts Administrator. In this role, you will manage the complete contract lifecycle, ensuring compliance and driving process improvements. You will serve as a key liaison between sales, legal, and finance teams, while maintaining high standards of accuracy and efficiency in contract management.

Responsibilities

• Manage and prioritize Approvals, Closing, and Help Chat queues, and provide backup support for Trials, Cases, and Auto Renewals queues as needed.
• Execute quote-to-cash (Q2C) processes and ensure accurate data entry into Salesforce (SFDC), review and approve quotes for accuracy and compliance with company policies.
• Identify and assess contract-related risks, ensure all contract terms align with legal and business requirements, and monitor compliance with company policies and industry regulations.

Requirements

• Excellent written and verbal communication skills
• Familiarity with quote-to-cash (Q2C) or Deal Desk related processes
• Experience with DocuSign and contract management systems
• Detail-oriented with strong organizational abilities
• Previous experience in training and documentation development
• Strong analytical and problem-solving skills
• Proficiency in Salesforce (SFDC) with report building capabilities
• Experience with JIRA and ServiceNow ticketing systems
• Bachelor's degree in Business Administration or related field
• 5+ years of experience in contract administration, sales operations, or related role
• Experience in process improvement initiatives
• Proficiency in Microsoft Office Suite
• Ability to work independently and manage multiple priorities