Senior Specialist, Technical Account Manager

Join , a leading fintech company that powers digital payments for major brands like eBay, Spotify, and Uber. As a Senior Specialist, Technical Account Manager, you will manage a portfolio of strategic enterprise merchants, focusing on technical relationships, payment performance, and product adoption.

Responsibilities

• You will collaborate with various teams, including
• Product and Engineering, to deliver better outcomes for customers. - Establish and maintain trusted relationships with technical and product teams of enterprise merchants, serving as the primary technical point of contact. - Monitor payment performance metrics, identify issues affecting acceptance rates, and collaborate with internal teams to resolve systemic issues. - Lead the rollout of new products and payment methods, and identify growth opportunities within the merchant's roadmap.