Senior Solutions Engineer (Partner)

Join Grafana Labs, a high-growth startup, as a Senior Partner Solutions Engineer. In this role, you will focus on scaling cloud partnerships, particularly with Amazon Web Services (AWS) and Google Cloud (GCP). You will be responsible for enabling partner success through education, direct engagement, and support of events. You will also lead technical engagement with partners, deliver product demos and technical presentations, and develop training and onboarding materials. This position is remote and requires up to 50% travel.

USD 204,000 - 244,000

Responsibilities

• Enabling partner success through education, enablement, direct engagement, and support of events.
• Leading technical engagement with partners to drive deal progression and close opportunities.
• Developing and delivering training, onboarding, and ongoing education for solutions architects and technical teams.

Requirements

Located: United States (Remote)

• Excellent communication and interpersonal skills, especially in remote, global teams
• Strong experience selling SaaS software across the NORAM region
• Demonstrated ability to operate in a fast-paced, ambiguous, startup environment
• Strong judgement, leadership, and problem-solving abilities
• 6+ years in pre-sales or solution architecture, ideally within the observability space

Proven use of MEDDIC or similar qualification frameworks

• Passion for education, enablement, and helping others succeed technically
• Bachelor’s degree in CS, IT, Math, or related field (or equivalent experience)
• Experience with Grafana, Prometheus, and Loki
• Hands-on experience deploying and operating Kubernetes
• Background in OSS first companies
• Solid understanding of observability and cloud native tooling

Preferred

• Experience with CSP’s and a strong understanding of their core infrastructure services
• Experience with cloud marketplaces, co-selling, or joint solution launches