Senior Value Consultant

Join Braze, a leading customer engagement platform, as a Senior Value Consultant. In this hybrid role, you'll drive customer engagement strategy and quantify the business value of the Braze platform. Your work will directly contribute to closing new business and reducing churn. You'll help articulate value to customers throughout the contract lifecycle, develop solutions to scale our offering, and translate data into actionable insights. If you're a great problem solver with strong business acumen and a passion for AI, we want to meet you.

Responsibilities

• Act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform.
• Help articulate value to customers during the entire contract lifecycle (pre-sales & post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases.
• Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success.