Senior Solutions Engineer
Livestorm
- Lyon, France
- Senior Level
- Posted
Skills
Required
- CRM
- webhooks
- writing and maintaining scripts
- Python / JavaScript
- API documentation
- JSON
- payloads
- HTTP error responses
- UI
- Make / n8n / Zapier
Preferred
- API
- Livestorm's
- Salesforce
- Pardot/Account Engagement
- HubSpot
- Salesforce Campaigns
- Connected Campaigns
Join Livestorm, a fast-growing video communication platform, as a Senior Solutions Engineer. In this role, you will deliver and scale technical services for our customers, focusing on CRM integrations, API-based workflows, and custom implementations. You will lead the technical delivery of integration-based and custom solutions, act as a trusted technical consultant, enable cross-team collaboration, and drive process improvement and scaling initiatives.
Responsibilities
- Lead the technical delivery of integration-based and custom solutions, using Livestorm's API, webhooks, and scripting for use cases that go beyond what automation platforms can handle.
- Act as a trusted technical consultant in both pre-sales and post-sales conversations, playing a key evangelist role for our integrations and API.
- Equip customer-facing teams with documentation, training, and resources so they can better understand and pitch technical capabilities.
- You have deep, hands-on knowledge of Salesforce, Pardot/Account Engagement, and HubSpot. You understand how Salesforce Campaigns, Campaign Members, Lead and Contact objects, Connected Campaigns, and Marketing App Extensions work — not just at a surface level, but well enough to diagnose sync failures, permission issues, and multi-BU edge cases. You're equally at ease in HubSpot: Marketing Events, workflows, contact properties, and the nuances of the v3 integration. You can operate across all three platforms without needing to be coached on the basics.
Requirements
- You have solid engineering fundamentals. You're comfortable writing and maintaining scripts in Python or JavaScript, reading API documentation, and debugging JSON payloads and HTTP error responses. You don't need to be a full-stack engineer, but you're not relying on AI to write code you can't read — you can review it, own it, and maintain it over time.
- You build real things, end-to-end. You've shipped custom applications with a user-facing UI, handled testing and deployment, and written the documentation that goes with it. You're comfortable using AI-assisted development tools like Claude Code to move fast, but you set the architecture and you own the output.
- You understand marketing automation workflows. You know how demand gen teams use their CRM stack: lead scoring, campaign attribution, registration flows, nurture triggers. You can speak the language of a marketing ops person as fluently as a developer's.
- You're at ease with webhooks, API integrations, and middleware platforms. You've worked with platforms like Make, n8n, or Zapier, and you understand how to chain events, handle errors, and debug flows end-to-end. You know when to use them and when to write something from scratch.
- You've worked in a client-facing or consulting role. Your communication and interpersonal skills are strong, and you're attuned to both technical and business needs. You know how to manage expectations on a complex integration project.
- You're a doer with a proactive mindset. You take ownership, drive initiatives forward, and can operate independently in an ambiguous environment.
- You're fluent in both French and English, and comfortable working in a fully remote setup aligned with the Paris time zone ±2 hours.
Pay
EUR 60,000 - 80,000
