Senior Community Manager (Influenster)

Join Influenster as a Senior Community Manager, where you'll be at the intersection of community strategy and execution. You'll drive user retention, execute personalized outreach, manage gifting programs, and collaborate with various teams to amplify member stories. This role offers a unique opportunity to shape the member lifecycle and impact the brand's growth and engagement strategy.

Conduire des campagnes de rétention, exécuter des actions personnalisées et concevoir des programmes de cadeaux pour convertir les utilisateurs en défenseurs de la marque.

Responsibilities

• Analyser les données de la communauté et les sentiments pour concevoir, tester et exécuter des campagnes stratégiques qui améliorent la rétention.
• Établir des partenariats de co-marketing stratégiques avec des marques complémentaires et des groupes de créateurs pour élargir la portée de la communauté.
• Possesses 4+ years of professional experience in community management or community marketing, ideally within consumer platforms, creator networks, or UGC-driven brands

Requirements

• Brings previous experience working directly within product sampling, consumer reviews, or influencer marketing platforms
• Possesses experience organizing both virtual and regional in-person member events
• Demonstrates strong strategic and operational balance, with a proven ability to turn high-level retention goals into clear execution plans
• Displays exceptional interpersonal and written communication skills with a track record of effective 1:1 member engagement
• Exhibits strong data literacy, with comfort using community health metrics (retention, cohort activation, churn) to inform decisions
• Demonstrates a highly collaborative approach to working cross-functionally with marketing, design, product, operations and/or support teams

Pay

USD 90,000 - 98,000