Engagement Director

Join our team as an Engagement Director, where you will be responsible for leading the end-to-end delivery of client engagements. You will ensure that delivery milestones, quality, and expected outcomes are met, while also identifying and managing critical risks and issues.

Responsibilities

• You will build and maintain strong relationships with key client stakeholders, manage client expectations, and act as the main escalation point for delivery concerns.
• Additionally, you will own all engagement financials, prevent revenue leakage, and identify account growth opportunities.
• You will also lead, mentor, and motivate delivery teams, drive a culture of accountability and continuous improvement, and provide feedback on solutions to improve our overall propositions.
• Lead the end-to-end delivery of client engagements, ensuring delivery milestones, quality, and expected outcomes are met.
• Build and maintain strong relationships with key client stakeholders, managing client expectations and resolving client-side issues.
• Own all engagement financials, preventing revenue leakage and managing scope changes while identifying and supporting account growth opportunities.
• We’re looking for an experienced Engagement Director to lead large-scale, complex client engagements from end to end