Enterprise Systems Director

Blueland is seeking a Director of Enterprise Systems to lead the company's technology foundation and day-to-day IT operations. This hands-on role will involve prioritizing the enterprise systems roadmap, redesigning processes, managing implementation partners, and resolving employee technology issues. The Director will also own Blueland's enterprise systems project pipeline, day-to-day IT operations, vendor relationships, and governance of core enterprise applications. The ideal candidate will have 7+ years of experience in enterprise systems, business applications, ERP, or IT/business technology, with a strong preference for experience in consumer products, retail, or e-commerce.

Serve as the business systems owner for NetSuite, partner closely with Finance and Operations, and execute the NetSuite enhancement roadmap.

About Blueland

• Experience managing NetSuite consultants, MSPs, technology vendors and other external technical resources
• We are proud to have assembled a diverse team and strongly encourage you to apply even if you don’t meet every qualification

Responsibilities

• Prioritize the enterprise systems roadmap, redesign processes, manage implementation partners, and resolve technology issues.
• Own Blueland's enterprise systems project pipeline from business need through implementation and ongoing optimization.
• This role requires someone equally comfortable setting the systems roadmap and rolling up their sleeves to execute it

Requirements

• You should enjoy creating structure where it doesn't yet exist, solving day-to-day problems yourself, and building processes that make those problems easier to solve the next time
• We are looking for someone excited to build the foundation and develop the function without a large team to execute
• 7+ years of progressive experience in enterprise systems, business applications, ERP, IT/business technology or related roles
• Experience administering enterprise applications and troubleshooting day-to-day systems issues

Ability to translate between business and technical audiences

• Working knowledge of IT fundamentals including user provisioning, identity and access management, endpoint/device management, SaaS administration and IT support processes
• Strong project management skills and the ability to manage a portfolio of competing systems priorities
• Experience leading systems implementations and integrations from requirements through go-live and ongoing optimization
• Strong business judgment and an ability to distinguish between problems that require technology investment and those better solved through process changes
• Experience leveraging AI and automation tools to improve business processes, systems administration or employee productivity, with an interest in staying current as these capabilities evolve
• Strong understanding of business processes including order-to-cash, procure-to-pay, inventory, fulfillment and financial close
• Strong hands-on NetSuite experience, ideally supporting both Finance and Operations in a growing organization

Preferred

• Experience in consumer products, retail, e-commerce or another omnichannel environment is strongly preferred
• Familiarity with e-commerce, EDI, 3PL/fulfillment and related integrations strongly preferred

Pay

USD 175,000 - 195,000