jobapplier

Senior Analyst (Client Insights)

Extend

Skills

Required

  • business analytics
  • business intelligence
  • Tableau
  • Snowflake
  • ecommerce
  • SQL
  • querying large datasets
  • AI

Preferred

  • narratives
  • justify expansion
  • support renewal conversations

Join our Client Insights team as a Senior Analyst, where you'll play a key role in using data to protect and empower our merchant partners. This high-impact role requires strong analytical skills, experience in business analytics or business intelligence, and a passion for turning data into action. You'll work cross-functionally to drive business and product improvement, interact directly with merchants, and analyze product data to drive product improvements.

This is a high-impact role for someone who's curious, detail-oriented, and excited about turning data into action

Responsibilities

  • Serve as the analytical bridge between Sales and prospective/existing merchants; translate data and analysis into business cases, pricing models, and compelling financial narratives.
  • Partner with Merchant Success to build analyses that demonstrate ROI, justify expansion, and support renewal conversations.
  • Analyze product data and work with the product and engineering teams to drive product improvements and help build the product roadmap.

Requirements

  • An exceptional communicator with the ability to talk to merchants about complex analysis and how to use the analysis to drive value and decision making
  • Familiarity with Tableau
  • Experience working cross-functionally to drive business and product improvement

Experience with Snowflake

  • 4-7 years of experience in a business analytics, business intelligence, or Technical Account Manager role
  • Understanding of consumer brands, ecommerce, and important metrics and benchmarks in the industry; ideally you have used data and analysis to drive business decisions for ecommerce companies / consumer brands
  • Experience with SQL — you're comfortable querying large datasets, writing clean, efficient code, and understanding optimal data modeling
  • A self-starter mindset: you ask good questions, dig into problems independently, and know when to loop others in
  • Experience in one or more of the following brand verticals is a plus: Jewelry, Furniture / Home Improvement, Consumer Electronics, Auto Parts, Sporting Goods, or Eyewear
  • Strong communication skills — you can explain data clearly to both technical and non-technical audiences
  • Understanding of how to use AI to drive process improvement and efficiency across the organization

Pay

USD 124,000 - 145,000