Manager of Infrastructure

Join Shield AI as the Infrastructure Manager, where you will lead a team responsible for the enterprise systems and physical infrastructure supporting our engineering, manufacturing, business, and mission-critical environments. You will oversee architecture, implementation, and operations for enterprise compute, virtualization, storage, backup, disaster recovery, Windows and Linux server platforms, and core infrastructure services. This position may be based in San Mateo, CA or the surrounding San Francisco Bay Area; San Diego, CA; Frisco, TX; or the Seattle-Tacoma, WA area.

Lead and develop a distributed team of infrastructure engineers and systems administrators, ensuring effective resource planning, workload balancing, and succession planning.

Responsibilities

• Own the Infrastructure strategy, roadmap, standards, operating model, and service portfolio across on-premises, colocation, edge, lab, manufacturing, and hybrid environments.
• Oversee architecture, implementation, and operations for enterprise compute, virtualization, storage, backup, disaster recovery, Windows and Linux server platforms, and core infrastructure services.
• Ability to travel periodically to Shield AI locations and participate in planned after-hours work or incident response as needed
• Strong understanding of high availability, capacity planning, performance management, patching, vulnerability remediation, monitoring, and infrastructure lifecycle management
• Strong partnership skills across Facilities, Network, Cloud, Cybersecurity, Service Delivery, application teams, and business stakeholders
• Demonstrated ability to manage production operations, incidents, changes, service health, technical debt, and geographically distributed services
• Experience managing infrastructure vendors, support agreements, professional services, budgets, forecasts, and lifecycle investment planning
• Experience leading infrastructure modernization, automation, migrations, platform upgrades, and recovery testing with limited business disruption
• Experience supporting aerospace, defense, manufacturing, engineering, government contracting, or another regulated environment

Requirements

• Broad experience designing and operating enterprise compute, virtualization, storage, backup, disaster recovery, and Windows and Linux server environments
• Clear written and verbal communication skills, including executive-ready status, risk, and decision communication
• Experience supporting data centers, colocation facilities, server rooms, labs, manufacturing environments, or other distributed infrastructure at enterprise scale
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience
• 8+ years of progressive experience in enterprise infrastructure or systems engineering, including 4+ years leading infrastructure engineers or systems administrators
• Strong people leadership skills, including hiring, coaching, performance management, delegation, and development of senior technical talent
• Experience integrating infrastructure following acquisitions, site consolidations, relocations, or rapid organizational growth
• Experience with VMware, Hyper-V, KVM, NetApp, Cohesity, Active Directory, Entra ID, infrastructure monitoring, and configuration-management tools
• Experience supporting PLM platforms such as Siemens Teamcenter or similarly complex engineering applications and their infrastructure dependencies
• Knowledge of CMMC, NIST 800-171, ITAR, backup immutability, disaster recovery, and controlled unclassified information environments
• Experience with infrastructure as code, PowerShell, Python, Bash, Ansible, Terraform, or related automation practices
• Relevant infrastructure, virtualization, cloud, security, or IT service management certifications

Pay

USD 160,000 - 250,000