Technical Account Manager

Join Braze, a leading customer engagement platform, as a Technical Account Manager. In this role, you will own the ongoing technical relationship with customers, drive value and adoption of Braze's product, and serve as a trusted technical advisor. You will manage a portfolio of named accounts and collaborate closely with the Customer Success and wider account teams. This is an opportunity to make a real impact in a fast-paced and collaborative environment.

Responsibilities

• Establish and maintain ongoing technical relationships with customers, serving as a trusted technical advisor.
• Drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and the client's product and engineering team.
• Manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, and proactively drive forward technical initiatives that help customers achieve their business goals.