Employee Relations Partner - EMEA (Third-Party Associate) - HR Operations-Employee Relations

The Employee Relations team helps foster trusted relationships between the company and its employees.

About TikTok

• We provide guidance on organizational development, performance management, workplace conduct, and other complex employee matters.
• Our work strengthens the practices that support fair, respectful, and consistent employee experiences.
• We work across different legal frameworks, cultures, and organizational environments, bringing sound judgment and careful consideration to each situation.

Responsibilities

• Beyond case management, we identify recurring themes and turn those insights into clearer guidance, stronger processes, and earlier support for employees and teams.
• You will partner with HR, business leaders, Legal, and regional teams to assess concerns and guide thoughtful resolutions.
• Your work will span cases and process improvement, helping create a safe and inclusive workplace while strengthening trust across the organization.
• Deliver consistent, knowledgeable and professional Employee Relations support across a range of complex employment matters, including performance and low-performance management, redundancy and restructuring, sickness absence, flexible working arrangements, probation and employee exits, in line with company policy, employment practices and legislative requirements. - Manage and own a complex ER case portfolio end-to-end, providing timely, pragmatic and risk-based advice to HR Business Partners and business leaders, while ensuring a consistent and appropriate approach to case management. - Provide expert ER advice and guidance on organisational change and workforce matters, including individual and collective redundancy and restructuring activities, balancing legal requirements, employee relations risks and business needs. - Partner closely with HR Business Partners and business leaders to identify risks, evaluate options and recommend practical solutions, supporting effective and consistent people decisions across the region. - Maintain high standards of ER case documentation and governance, including case assessments, risk analysis, recommendations, decision records and employee communications. - Build strong working relationships with Employment
• Legal and other cross-functional partners to calibrate recommendations, manage complex or higher-risk matters and ensure appropriate stakeholder alignment. - Develop and deliver ER guidance, training and enablement to strengthen HRBP and leader capability and drive better, more consistent ER decision-making. - Lead or contribute to ER projects, policy and process improvements, and continuous improvement initiatives to strengthen the ER framework and improve operational effectiveness. - Leverage ER data, case trends and insights to identify emerging risks and recurring themes, diagnose root causes and develop proactive solutions across the region. - Contribute to a coordinated and consistent regional ER approach, sharing best practices and strengthening ER standards and capability across the team.

Requirements

• Minimum 3 years of relevant Employee Relations experience, preferably in a fast-paced, complex organisation. - Strong ER experience in both the UK and France is required; experience in other EMEA markets is a plus. - Experience working in matrix organisations and across different cultures, with the ability to adapt to change and ambiguity. - Strong stakeholder management and business partnering skills, with the ability to build trusted relationships with HRBPs and business leaders. - Strong judgement, communication and problem-solving skills, with the ability to provide practical and risk-based ER advice. - Resilient, self-motivated and able to work independently, with strong ownership, attention to detail and a continuous learning mindset.

Important Note

Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice