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Team Lead - Accounts Payable (Invoice Processing)

QX Global Group

Designation Team Lead – Accounts Payable Work Location & Shift Ahmedabad/Noida –Hybrid Reports to Manager Department F&A Position Overview We are seeking an experienced Accounts Payable Team Lead to manage invoice processing operations, lead and develop the AP team, and ensure timely, accurate service delivery.

Responsibilities

  • The role will oversee SLAs, controls, stakeholder escalations, month-end activities, and process improvements while providing hands-on operational support when required.
  • Duties and Responsibilities Team Management & Leadership Lead, coach, and develop a team of AP Invoice Processing professionals.
  • Allocate workload effectively and monitor daily productivity.
  • Conduct regular team meetings, performance reviews.
  • Support training, mentoring, and onboarding of new team members.
  • Drive employee engagement and foster a high-performance culture.
  • Invoice Processing Operations Ensure accurate and timely processing of supplier invoices in accordance with established procedures and SLAs.
  • Monitor invoice queues, aging reports, and workflow exceptions.
  • Oversee invoice validation, coding, matching, and posting activities.
  • Ensure compliance with company policies, accounting standards, and internal controls.
  • Manage month-end and year-end AP activities to support financial close requirements.
  • Transactional Activities (Hands-on Support) The Team Leader may be required to perform operational tasks such as: Processing supplier invoices.
  • Reviewing and resolving blocked invoices.
  • Performing 2-way and 3-way matching.
  • Handling non-PO and PO invoice processing.
  • Vendor account reconciliations.
  • Resolving invoice exceptions and duplicate payments.
  • Processing urgent or escalated invoices.
  • Supporting payment runs and validation activities during critical periods.
  • & Vendor Management Act as the primary escalation point for AP-related queries.
  • Maintain effective relationships with internal and external stakeholders.
  • Ensure timely communication and resolution of escalated matters.
  • Service Delivery & Performance Management Track and report key performance indicators (KPIs) such as: Invoice processing turnaround time Accuracy rate Backlog management SLA adherence Drive continuous improvement initiatives to enhance efficiency and quality.
  • Identify process bottlenecks and implement corrective actions.
  • Compliance & Controls Support internal and external audits.
  • Maintain documentation of processes and standard operating procedures (SOPs).
  • Promote a strong control environment and risk mitigation practices.
  • Identify automation and process enhancement opportunities.
  • Participate in transition, transformation, and system improvement projects.
  • Support implementation of AP best practices and digital initiatives.