Solutions Engineer Splunk (VIC)

Meet the Team Join our dynamic Solution Engineering team in Melbourne, Australia, and be part of a results-driven pre-sales group supporting the ANZ Splunk Commercial business. Our collaborative team spans sales, customer success, support, marketing encouraging innovation, empowerment, and hands-on learning.

About Cisco

• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
• Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.
• Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.

Responsibilities

• We celebrate each other’s successes while delivering an outstanding experience for our customers.
• As a Solutions Engineer, you will be a technical leader in driving growth and adoption of Splunk solutions with commercial customers.
• Demonstrate and evangelize Splunk products and services through onsite sessions, webinars, and field events.
• Lead discovery calls and conversations to identify and validate opportunities, independently or with your sales counterpart.
• Establish and maintain positive relationships with customers and partners throughout the sales cycle and beyond.
• Conduct on-site customer engagements, including Proof of Value/Concept demonstrations.
• Address complex technical inquiries and resolve customer concerns to ensure successful outcomes.
• Collaborate with cross-functional teams to continuously improve working practices, processes, and customer success.

Requirements

• Must be based in or within a commutable distance to Melbourne, VIC Work Authorization for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the future.
• Proven experience in enterprise presales, ideally 5+ years, with a technical focus.
• Ability to understand complex application environments and machine data sources (logs, security data, network data, etc.).
• Strong ability to articulate complex technical solutions to customers and partners.
• Experience working with cross-functional teams to deliver customer value and improve processes.

Preferred

• Qualifications Hands-on knowledge of Splunk solutions and experience demonstrating their value to commercial customers.
• Excellent communication and interpersonal skills with a collaborative mindset.
• Working knowledge of AI concepts & practical adoption of AI capabilities Familiarity with open-source technologies, search engines, and query languages.
• Experience in security or observability solutions.
• Scripting languages is a plus.
• Ability to thrive in a multicultural, fast-paced environment.
• Passion for technology, innovation and customer success.
• Why Cisco?