Dutch Back Office - Automative Sector 2K

Dutch Back Office - Automative Sector 2K

Atlean World · Lisbon, Portugal · Full-time · Posted 2026-10-31

We are looking for Back Office Customer Support Agents to support Stellantis Connected Services across multiple European markets. The role focuses on handling customer cases, processing requests and supporting connected services through back-office activities while ensuring an excellent customer experience.

About Atlean World

• Your flight is on us – we’ll get you safely to Portugal
• Atlean World will be your recruitment partner every step of the way. Think of us as your guide on this exciting journey.

Responsibilities

• You will be responsible for supporting, motivating and developing your team while ensuring high standards of performance and customer service.
• Manage customer cases from initial request through to resolution.
• Process back-office requests accurately and efficiently.
• Support Connected Services and vehicle-related enquiries.
• Update internal systems and maintain accurate records.
• Deliver high-quality service while meeting quality and SLA standards.

Requirements

• Fluent/native-level Dutch
• Strong command of English
• Previous experience in CS roles
• Strong communication and interpersonal skills
• Ability to motivate, coach and develop team members
• Strong organizational and problem-solving skills
• Customer-focused mindset
• Ability to work on-site in Lisbon, Monday to Friday

Pay

• €1,400 gross base salary + €150 language allowance
• Performance bonus up to €100/month

Benefits

• €7 meal allowance per working day
• Welcome bonus 2 k
• Opportunity to develop your leadership skills within an international environment
• Work with the Stellantis project
• Warm welcome at the airport and help to settle in

Comfortable accommodation in shared apartments

• Free Portuguese lessons to get you speaking like a local
• Plenty of activities to enjoy: football matches, surf lessons, beach barbecues and cultural events

Monday to Friday schedule

On-site position in Lisbon

A warm welcome

The moment you apply, one of our recruiters will reach out to you. We’ll have a friendly chat, walk you through the role, and make sure you feel confident about what’s ahead.

Your questions answered

Got doubts or curiosities? Ask away. Our recruiters are here to clear things up and give you a full picture of the opportunity.

Connecting you to the right place

Once you’re excited and ready, we’ll prepare you for the next steps and introduce you to our client. We’re the bridge between your ambition and the career you’re looking for.

Here for you, always

• Our support doesn’t stop with the introduction. We stay by your side throughout the process, ready to help with anything you need from clarifying details to giving guidance.
• _Your next job, without boundaries!_

Apply

[Apply at Atlean World](https://apply.workable.com/atleanworld/j/4AC818D4E2/apply)