Customer Service Rep(05005) - 8206 W Waters Ave

About Domino's

• Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals.
• To create an environment where all team members, because of their differences, can reach their highest potential.
• In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be.
• Our Team Members know their stuff and know how to have a good time.
• Each store has its own personality, and we reward outstanding pizza making or up selling.
• Being a Domino's Customer Service Rep isn't your average pizza gig.
• And the way Domino's works, it could be just the beginning.
• Many of our team members began their careers as CSRs and today are successful Domino's franchise owners.
• From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
• You'll find our Customer Service Representative jobs offer you more.
• Our people are the reason we're successful today, and why we'll continue to be successful in the future.
• So it makes sense for us to help you become your very best.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties
• Those are the basics, but here’s what else you can expect:
• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Requirements

Ability to comprehend and give correct written instructions

• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

Must be able to make correct monetary change

• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screenPushing

Benefits

• From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support.
• We don't drop you in the deep end.
• Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Physical demands

• To move trays which are placed on dollies.
• A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

Trays may also be pulled

• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
• Forward bending at the waist is necessary at the pizza assembly station
• Toe room is present, but workers are unable to flex their knees while standing at this station
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
• Forward bending is also present at the front counter and when stocking ingredients
• Performed occasionally to stock shelves and to clean low areas

Reaching is performed continuously; up, down and forward

• Eye-hand coordination is essential; use of hands is continuous during the day
• Frequently activities require use of one or both hands
• Shaping pizza dough requires frequent and forceful use of forearms and wrists

Equal opportunity

All your information will be kept confidential according to EEO guidelines.