Receptionist

Phoenix Medical Psychiatric Hospital is looking for a full-time Receptionist to support our patient care team at our hospital. The number one priority for all staff is clinical excellence with exceptional compliance performance.

About NeuroPsychiatric Hospitals

• Us Specialized Care for the Patients Who Need It Most.
• NeuroPsychiatric Hospitals (NPH) is dedicated to providing unparalleled service to our patients, team members, physicians, and families.
• We dare to do things differently, bringing together compassionate care, specialized expertise, and an interdisciplinary approach to meet the unique needs of those we serve.
• It is this commitment that distinguishes NPH as the healthcare provider of choice.
• As a national leader in behavioral healthcare, NPH specializes in caring for patients with acute psychiatric and complex medical needs.
• Our hospitals provide patient-centered care through an interdisciplinary, multi-specialty approach, ensuring our patients receive the specialized support they need when they need it most.
• With locations in Indiana, Michigan, Texas, Ohio, and Arizona, we are expanding access to our unique model of care across the United States.
• NPH and become part of a team that is daring to do things differently and making a lasting difference in the lives of our patients, families, and communities every day.

Responsibilities

• Relays incoming and outgoing telephone calls, and operates public address or paging system as requested.
• Greets visitors and patients and gives directions as needed.
• Demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

Requirements

• High School Diploma or GED required.
• Two years of work-related experience may be considered in lieu of a diploma if the experience is directly related to the role, though a diploma is preferred for handling sensitive information and interacting with patients in a healthcare setting.
• Basic Life Support (BLS) and Handle with Care (HWC) required and to be obtained during orientation.
• Demonstrable customer service and communication skills

Preferred

• 1 year minimum of prior administrative or medical office experience highly preferred, including hospital registration and insurance experience.
• Clerical and switchboard experience preferred.
• Familiarity with handling front-office responsibilities and documentation is preferred.

Benefits

Benefits of joining NPH Competitive pay rates

• Medical, Dental, and Vision Insurance NPH 401(k) plan with up to 4% Company match
• (EAP) Programs Generous PTO and Time Off Policy Special tuition offers through Capella University Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart Responsibilities Gathers registration information and registers all patients coming into the hospital.