Full-time House Manager & Family Assistant with Childcare Support

Job Title:
Full-time House Manager & Family Assistant with Childcare Support
Location:
Shaker Heights, OH 44122
Employment Type:
Full-Time, approximately 30–35 hours per week
Schedule:
Core hours begin at 7:15 AM daily
End times vary based on daily schedules (some days ending early afternoon)
One childcare-heavy longer day per week anticipated, potentially Wednesdays.
Compensation:
TBD based on rate feedback
Start Date:
ASAP — overlap with current nanny (departing early December) strongly preferred
Requirements
Maintain a smoke-free environment
Must be authorized to work in the United States
Reliable personal vehicle required; mileage reimbursement provided and car seat supplied/installed by family
Ability to navigate multiple flights of stairs throughout the day
Ability to lift up to 45 lbs for limited periods
Maintain an environment free from strong fragrances (e.g. perfumes)
Swim competence and comfort supervising children near water
CPR and First Aid certification (or willingness to obtain prior to start)
Comfortable working in a home with a large, loving, and friendly senior dog (Lab mix)
Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including MMR, Tdap, annual influenza, and COVID-19), subject to applicable legal accommodations
About Our Family
We are a warm, active, and intentional family of four living in a beautiful mid-century modern home in Shaker Heights. Life in our household is full and lively, with a spirited preschooler, a newborn baby, and our sweet senior lab mix who is very much part of the family.
We value a home that feels welcoming, organized, and thoughtfully run. We moved into our home in August following an extensive renovation, with projects still underway as we settle in and establish our routines. We've invested in systems to help our household function smoothly, but between ongoing projects, the demands of two young children, and both parents balancing work and family life, the mental load and physical exhaustion are very real. We're looking for a proactive, dependable partner who can confidently take ownership of the day-to-day details, anticipate what needs attention, and lend a hand with childcare. Someone who can work alongside us as part of our family team, helping keep life running smoothly so we can be more present with our children.
We're a family that finds joy in the little things: good food, fresh ingredients, local produce, and bread from our favorite bakery. We prioritize consistent routines, healthy sleep habits, and plenty of outdoor play, no matter the weather. Above all, we're creating a home where our children feel loved, life feels manageable, and the people who support our family feel genuinely valued.
Who You Are / What We're Looking For
You’re a true morning person who brings calm, capable energy to the start of the day.
You arrive ready to go first thing in the morning and set a steady, positive tone for the household.
You’re warm, creative, and fully engaged with the children.
You enjoy getting down on the floor to play and heading outdoors for an adventure, no matter the weather.
You notice what the family needs and step in thoughtfully.
Whether that means taking the baby so Mom can have one-on-one time with big sis or quietly managing a laundry pile, you’re comfortable anticipating needs without being micromanaged.
You take pride in staying ahead of the small details that keep family life running smoothly.
You know ballet tights need to air-dry (and when they need to be ready for class), believe that a diaper bag should always be fully stocked, and understand how essential it is to never run out of a kid’s favorite snacks.
You’re reliable, punctual, and consistent.
You bring experience with infants and young children, are take safety seriously, and prefer to keep your phone away when you’re caring for little ones.
You thrive in a busy, active home.
The full daily rhythm of a busy family at the tail end of a home renovation doesn’t rattle you. You prefer roles where no two days are the same, and are ready to roll with the punches.
Key Responsibilities
Family Support & Child Assistance
Manage the early morning routine: prep breakfast, get the preschooler up, dressed, and to school by 8:30 AM
Ensure safe and reliable daily transportation to and from school and after-school activities (ballet, art class, swim)
Provide attentive, engaging care for two children throughout the day as needed
Prepare appropriate clothing, rain gear, and extra items for school daily
Track school reminders, folders, and gear
Keep the diaper bag fully stocked and ready at all times
Household Organization & Maintenance
Maintain and build on existing organization systems and evolve systems as children grow
Perform daily resets: load/unload dishes, clean baby feeding supplies, wipe surfaces, vacuum high traffic areas (e.g. playroom), take out trash, etc.
Prep home ahead of twice-weekly housekeeping visits
Maintain and organize the mudroom as the primary drop zone
Collaborate with the family for seasonal clothing swaps: assist with bin rotation, hand-me-down intake and pass-down management
Assist with holiday décor set up and take down
Coordinate and execute donation drop-offs
Prep for guests and events: making up guest beds, stocking the fridge, managing additional errands when the family is hosting
Assist with packing for travel (checklist and pre-ordering supplies); own the unpacking upon return
Care for indoor plants
Proactively change batteries, light bulbs, and filters throughout the home
Inventory & Errands
Restock pantry, fridge, and household supplies (including food items, diapers, toiletries, and paper goods)
Maintain a shared running inventory list for all kitchen and home needs
Keep beverage fridges stocked and organized in both the main kitchen and pool house
Manage household Amazon and Chewy subscriptions
Handle returns, dry cleaning pickup and put-away, and miscellaneous local errands as requested
Open packages on request; put items away and break down boxes for recycling
Meal Planning & Prep
Cook approximately three family dinners per week (recipes and ideas initially provided, with the opportunity to take on meal planning over time).
Batch-make healthy snack options (e.g., oat balls).
Pack children's lunches and make lunches ahead of time for parents.
Process produce (wash, chop, and store) for easy access
Grocery shop in-store with an eye for quality produce; visit local bakery for fresh bread when able
Follow family dietary preferences: whole foods, organic and local where possible, low-processed, low juice and sugar for children
Maintain kitchen cleanliness and organization
Laundry & Linens
Manage laundry for the family: wash, fold, and put away
Ironing, steaming, and special garment care
Bedlinen rotation in collaboration with housekeeping
Clean towels throughout the home including pool house, gym, and sauna/hot tub area
Maintain tidy, well-stocked laundry area
Vendor & Property Oversight
Serve as on-site point of contact for contractors currently active in the home
Collaborate with and delegate to housekeeping and landscaping teams; keep all parties aligned, especially ahead of hosting
Research and coordinate repairs, quotes, and service providers
Create and maintain a household maintenance calendar to ensure seasonal upkeep is being performed on schedule and coordinate seasonal maintenance scheduling for a nearby secondary property (scheduling only; no physical presence required)
Maintain outdoor living spaces during warmer months, including wiping down patio furniture, opening and closing umbrellas based on weather conditions, keeping the pool area stocked, and ensuring outdoor spaces are clean, organized, and ready for family use
Coordinate pool closing and winterization (book service providers, oversee process)
Maintain gym and sauna area: laundry, water bottles, and general upkeep
Administrative & Personal Assistant Support
Maintain awareness of family calendar for planning purposes
Flag upcoming appointments, activities, and scheduling needs for parents
Grow into event and appointment coordination over time
Pet Care
Feeding and walking the family dog as needed throughout the day
Schedule and transport to vet and grooming appointments
Administer monthly preventative medication and situational medication (e.g., during thunderstorms)
Maintain pet supply stock
Comfort with future puppy addition to the household
Deep Cleaning & Special Projects
Track and delegate deep cleaning tasks to housekeeping staff (fridge, oven, baseboards, fans); maintain a cadence
Monitor and replace air purifier filters proactively
Assist with garage organization project once construction is complete — concept and set up a kids' activity area, bike storage, and outdoor gear shelving
Rotate toys as the baby grows through developmental stages
Vehicle Management
Schedule vehicle maintenance as requested
Fueling, light cleaning, and organizing family vehicles as needed
How to Apply:
If interested, please submit the following:
A brief letter explaining why you would be a great fit for this position
Your updated resume
At least 3 professional references with contact information
Note that this role requires a background check.
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