HR Director - People Operations & Performance | REMOTE - LATAM

We are looking for a hands-on HR Director to lead our international People Operations function and build a transparent, performance-driven HR system.

The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding.

This is a senior leadership role reporting directly to the CEO.

Responsibilities

• Lead the international People Operations and HR governance function.
• Develop HR strategy and support organizational design.
• Manage employee and contractor agreements, renewals and HR documentation.
• Coordinate recruitment in LATAM and EUROPE.
• Improve retention, trainings and onboarding.
• Maintain employee files, contract trackers and probation records.
• Develop and enforce HR policies and internal procedures.
• Manage performance reviews, KPIs and performance improvement plans.
• Handle employee relations, complaints, conflicts and disciplinary matters.
• Coordinate compensation, bonuses, benefits and payroll information.
• Build promotion, career-development and succession processes.
• Improve employee engagement and retention.
• Manage terminations, exit interviews and offboarding.
• Lead and develop the HR Generalist and future People Operations team.
• Maintain HR dashboards and provide regular reports to the CEO.
• Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success.
• People Operations;
• contracts and HR documentation;
• compensation and benefits;
• employee relations;
• policies and compliance;
• employee development;
• retention and offboarding.

Requirements

• At least 5 years of experience as an HR Director, Head of HR or senior HR leader.
• A university degree is a must, or a master's degree is preferred.

Strong experience in International recruitment (demonstrated)

• Strong experience managing the full employee lifecycle.
• Proven experience with performance management, employee relations and terminations.
• Experience developing and enforcing HR policies.
• Experience managing remote or international teams.
• Strong knowledge of HR operations, contracts and compensation processes.
• Experience managing an HR team.
• English at C1 level or equivalent.
• Spanish at C1 level or native proficiency.
• Strong judgment, confidentiality and decision-making ability.
• Ability to work independently and communicate directly with the CEO.
• Availability during Panama business hours (9am to 6pm Panama time)
• Candidates based in Latin America are strongly preferred.

Pay

Salary: USD 42,000–60,000

• MONTHLY Salary range from: USD $3.500 to 5.000 according to experience.
• Fixed monthly compensation plus performance-based incentives.

Benefits

• Director-level position with direct access to the CEO.
• International scope across Europe and the Americas.
• Hybrid or fully remote work format.
• Opportunity to build and improve the HR function.
• Real decision-making authority within the approved scope.
• Long-term cooperation.
• Contract format based on the candidate’s country of residence.

HR Director - People Operations & Performance | REMOTE - LATAM

Carazo Enterprise SL · Buenos Aires, Argentina (Remote) · Full-time · Posted 2026-10-30

Work format

This is a hybrid / remote position.

The successful candidate may work

• from our office in Panama;
• in a hybrid format;
• or fully remotely from another Latin American country.
• Regardless of location, full daily availability during Panama business hours (9am to 6pm) is mandatory.
• Occasional business travel may be required.

• performance management;
• Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate Global Talent Acquisition Director while that function is active.
• The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant.

Apply

[Apply at Carazo Enterprise SL](https://apply.workable.com/carazo-enterprise-sl/j/134E50D2A2/apply)