Mgr,Production Management

We anticipate the application window for this opening will close on: 12/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About Cvshealth

• We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
• At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
• Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
• Our people fuel our future.
• Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Responsibilities

• Primary Job Duties & Responsibilities -Provide oversight and direction to a team in accordance with the organization's policies and procedures. -Provide mentoring and coaching to junior colleagues, including sharing of experience and lessons learned to enhance/develop their capabilities, leading to the development of talent depth across the company -Develop and implement strategic programs and projects that align with the company's healthcare business objectives -Collaborate with leadership to define program goals, scope, and success metrics -Lead cross-functional project teams and provide direction and support throughout the project lifecycle -Identify areas for improvement in the demand planning process and implement solutions to increase accuracy and efficiency. -Responsible for production of one or more high-volume, complex, national clients that require consistent monitoring, escalation and analysis to achieve production goals. -Regularly provide updates to senior leadership on production for national clients, as well as on special topics related to prioritization and ensuring success. -Research, track, monitor, and control membership levels and production levers for the assigned clients to meet and exceed our client commitments, goals, and expectations. -Make data-driven decisions to drive continuous improvement and make adjustments as needed to optimize program outcomes -Identify and mitigate risks and issues that may impact program success -Collect and analyze membership trends, customer demand, and historical performance data to create accurate demand forecasts. -Develop and help implement client goals and production plans for assigned clients, partnering with Client Success and GeoMode -Work with the Operations team to monitor levers implemented for assigned clients to prioritize and maximize production as defined by Client Success and
• GeoMode. -Consolidate complex analyses into simple, consumable content -Monitor production performance KPIs of assigned clients, including SLAs Required Experience 5 to 7 years of prior relevant experience 5 or more years of experience managing and handling national-level clients

Requirements

• Advanced Excel skills, including skill with pivot tables, VLOOKUP Strong communication and collaboration abilities Detail-oriented and able to work efficiently under pressure
• Excellent problem-solving skills and the ability to make data-driven decisions
• Ability to deal with ambiguity and adapt to changing business conditions
• Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities
• Ability to travel

Preferred Qualifications Experience using

• Snowflake and/or PowerBI Experience/Training in Project Management Healthcare experience and background
• Post secondary /high school education or specialized training, i.e., technical/vocational programs
• Anticipated Weekly Hours 40 Time Type Full time

Pay

The typical pay range for this role is: $60,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments .