VIP Lounge Representative - Beau Rivage
- Property - Beau Rivage
- On-site
- Mid Level
- Posted
Skills
Preferred
- facilitate guest reservations
As a VIP Lounge Representative, you’ll deliver elevated, personalized service to our most valued guests creating seamless, memorable experiences. Apply today to be part of something exceptional!
About Pool Hiring 2021 (Mgmcareers)
- Biloxi, Mississippi The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?
- Are you enthusiastic about being a team player in one of the most fascinating industries in the world?
- At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
Responsibilities
- $16.28 per hour THE DAY-TO-DAY: Answer questions, facilitate guest reservations and verify if special requests/amenities were delivered.
- Ensure the VIP check-in/out process is efficient and flawless while facilitating an excellent working relationship between the property and the guest.
- Resolve guest bills with casino hosts for any additional food, beverages or show tickets.
- Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures.
- Open the VIP lounge daily by following department standards including but not limited to: running Opera reports for guest arrival and departure information and assigning rooms for VIP arrivals.
- Close the VIP lounge daily by following department standards including but not limited to: ensuring guest rooms are assigned, amenities sent, take prepared keys to the front desk, run next day arrival reports, forwarding phones and locking the VIP lounge.
Requirements
- Must be 18 years old or older.
- Must have High School diploma or GED.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Health & Income Protection benefits (for eligible employees).
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
VIEW JOB DESCRIPTION
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12858 Are you ready to JOIN THE SHOW ? Apply today!
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