Customer Service Representative - Miami

What you’ll do Answer and place calls for clients in many industries, following each client’s script

Answering Service Agent | Miami/Coral Gables, FL | $16.00/hr + Weekly Bonuses | Full-Time & Part-Time Be the voice behind 4,000+ businesses. For 53 years, Answering Service Care has handled calls for law firms, medical offices, contractors, insurance agencies, and more. We are a third-generation, family-owned company, and many of our team members have been with us for over 20 years. We are hiring full-time and part-time agents who listen well, stay calm, and enjoy helping people.

About Answering Service Care

Stability and room to grow with a company that has thrived for over five decades

Ready to join our team?

Apply today.

Responsibilities

• Take messages, schedule appointments, collect new customer details, and transfer calls
• Support customers through live chat, text, and email
• Keep accurate notes across multiple computer systems

Requirements

• What we’re looking for Clear, friendly communication, both spoken and written
• Patience and empathy, even when it gets busy
• Strong attention to detail and solid computer skills
• Ability to multitask in a fast-paced office

Benefits

• Availability for at least one weekend shift required (Saturday or Sunday) What you’ll get $16.00/hr starting pay, with a raise to $16.50/hr at 4 months Weekly performance bonuses starting at $2.75/hr, with the opportunity to earn more Weekly direct deposit Full-time and part-time schedules available
• Health, dental, and vision coverage (full-time) PTO you start earning on day one Childcare and gym membership reimbursement
• Free training and development courses