Tower Site Maintenance Technician

Overview As a Tower Site Maintenance Technician , you play a vital role in maintaining the infrastructure that supports critical wireless communications networks throughout the Eastern United States, with primary responsibility for sites located across Maine, Virginia, and West Virginia. In this field-based position, you perform preventative maintenance, inspections, troubleshooting, and repair activities across a diverse portfolio of tower and telecommunications facilities. This role is ideal for individuals with experience in telecommunications, cellular network infrastructure, wireless communications, engineering technician, or technical field service environments who enjoy working independently, solving complex technical issues, and traveling throughout the region. You'll support sites ranging from urban and suburban locations to remote mountain-top facilities while helping ensure reliable network performance and operational excellence. This position operates on a four-day workweek schedule (Monday through Thursday, 10-hour shifts), providing an extended three-day weekend while supporting the operational needs of the business. Due to the regional nature of the role, flexibility may occasionally be required to accommodate travel, site priorities, or maintenance activities. Array Digital Infrastructure provides a company vehicle for business travel, and all required business-related travel expenses are covered by the company. Responsibilities Perform preventative maintenance activities at tower site facilities to ensure equipment reliability and operational performance. Inspect, maintain, troubleshoot, and repair site infrastructure, including RF equipment, power systems, battery systems, microwave radios, antennas, shelters, tower lighting systems, tower foundations, anchoring systems, and associated network equipment. Conduct drone-based tower mapping and site documentation activities. Identify, diagnose, and resolve facility and equipment issues while following established maintenance procedures. Complete service reports, maintenance records, inspections, and other administrative documentation accurately and on time. Maintain accountability for company-provided resources, including vehicles, all-terrain vehicles, tools, test equipment, spare parts, and site inventory. Operate, calibrate, and interpret results from specialized testing equipment, including conductivity meters, earth ground resistivity meters, battery analyzers, infrared thermometers, multimeters, and similar diagnostic tools. Support asset tracking and inventory management activities in accordance with internal controls and compliance requirements. Follow all Array Digital Infrastructure safety standards, operational procedures, and company policies. Demonstrate Array's culture, values, and expected behaviors in daily interactions and work activities. Access remote cell sites using alternative transportation methods when necessary, including hiking, snowshoes, ATVs, snowmobiles, or other approved means. Travel extensively throughout the Pacific Northwest to support maintenance activities, including overnight travel as needed. Collaborate with internal teams and stakeholders to ensure timely completion of maintenance activities and site readiness. Travel Requirement: This position requires approximately 50-75% overnight travel throughout the Pacific Northwest region. Qualifications Required Qualifications Associate’s degree (or higher) or 2+ years’ work experience 1+ years of experience with a wireless carrier, tower company, or within the telecommunications industry Must have and maintain a valid driver’s license Other Preferred Qualifications Associate degree in Electronics/Computer Science is preferred Remote Pilot Certification is preferred Proficient in Microsoft Office Suite Demonstrated oral & written communications skills Self-starter who is able to work independently Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, education assistance, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (6 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). Who is Array Digital Infrastructure? Array Digital Infrastructure, Inc. is a leading owner and operator of shared wireless communications infrastructure in the United States. With over 4,400 cell towers in locations from coast to coast, Array enables the deployment of 5G and other wireless technologies throughout the country. Headquartered in Chicago, Array is an approximately 81% owned subsidiary of Telephone and Data Systems, Inc. and was formerly known as United States Cellular Corporation (UScellular). Founded in 1969, Telephone and Data Systems provides wireless infrastructure and broadband services through its businesses including Array and TDS Telecom. Visit tdsinc.com. At Array Digital Infrastructure, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.) $21.50/Hr. - $37.90/Hr.