Assistant Catering Specialist

About Fogo de Chão

• At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco.
• Our mission is to ignite fire and joy to care for our team, our guests, and our communities.
• We believe better futures start when we bring our best to the table every day to feed a Purposeful Future – starting with our team members.
• We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome.
• At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level.
• Our values of teamwork, integrity, excellence, humility, and Deixa Comigo (we’ve got you!) are more than just words; they’re how we do things every day.

Responsibilities

• The Assistant Catering Specialist is responsible for facilitating all Catering related activities, including order preparation, order delivery and order set-up at delivery location, all while preserving and sharing the festive, hospitable and gracious spirit of Southern Brazilian traditions.

Benefits

• Must be pleasant in dealing with guests and fellow team members • Must be physically capable of performing basic duties • Must be able to endure prolonged walking and standing • Must have 2 years of experience in a Restaurant/Retail/Hospitality Customer Service position • Must be knowledgeable of Fogo’s menu and mission • Must have the ability to frequently lift and/or move up to 30 pounds • Must be able to physically drive a vehicle • Must have a valid driver’s license and current auto insurance • Must have the ability to use personal vehicle for deliveries and offsite events Assistant Catering Specialist Responsibilities: • Verify all components of complete catering order prior to embarking on delivery to guest location. • Proper uniform and personal hygiene are mandatory. • Provide a hospitable experience throughout the catering/delivery process, especially while at site location. • Execute all deliveries with the highest standard of organization and accuracy. • Drop off and/or set up food according to the standard set forth by the company. • Anticipate and prevent potential service or product breakdowns. • Communicate with each delivery guest the expected time of arrival. • Escalate Guest and Team questions, concerns, issues directly to management immediately. • Be knowledgeable of all menu items, their contents and preparation methods. • Be prepared to answer any guest questions in a direct concise way. • Communicate with Catering Specialist about all delivery and order details to ensure perfect execution upon delivery. • Stay informed about all company marketing and promotional activities. • Converse with guests at delivery location about the catering delivery program and communicate any leads to Catering Specialist. • Be attentive to any object, condition or substance that might cause injury to a guest or co-worker. • Adhere to all Fogo safety rules and guidelines. • Perform all reasonable tasks assigned by management.
• Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment.
• Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed.
• We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.
• Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan in addition to Dental, Vision, Short-Term Disability, and Life Insurance.
• Coverage for these plans can start as early as the first of the month following your hire date.
• Additionally, Part-Time Team Members are offered enrollment in voluntary benefits, including Pet Insurance, Legal, and ID Protection.

Specific Job Prerequisites

Fogo de Chão is an Equal Opportunity & E Verify Employer Fogo de Chão provides reasonable accommodations to qualified applicants. If you need assistance or an accommodation during the application or interview process, please contact Human Resources at HRSupport@fogo.com.