Office Coordinator II

Office Coordinator II performs secretarial and routine administrative duties.

About Montefiore

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here .

Responsibilities

• Greets, checks patients in/out, collect copayments, verify demographic and insurance information.
• Ensures patient registration is complete and accurate in EPIC.
• Familiarity with insurances and pre-authorization process.
• Obtains authorizations for diagnostic tests and scheduling test appointments.
• Obtains visit authorizations.
• Prioritizes assignments and organizes office functions to ensure effective operations .
• Assist patients, nurses, doctors, and all clinical personnel with clerical requests .
• Excellent phone etiquette a must .
• In-depth knowledge of HIPPA guidelines and policy procedures .

Requirements

• Ability to communicate and interact efficiently with adults and elder adult populations.
• This position requires strong customer service skills; knowledge of medical or equally complex terminology.
• High School Diploma/GED Required; Associate degree preferred 5 years of front desk/ patient facing experience in a dynamic practice office setting
• Required Spanish Bilingual required
• Successful completion of vocabulary assessment
• Insurance verification knowledge a plus
• Epic Registration/Scheduling preferred Multi-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus.

City/State

Yonkers, New York Grant Funded: No Department: Brma - Operations Bargaining Unit: 1199 Work Shift: Day Work Days: ALTERNATE WORK SCHEDULE Scheduled Hours: Hours Vary Scheduled Daily Hours: Hours Vary Hourly Rate: $34.93 For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

May lead and train clerical staff. *This role provides secretarial coverage at multiple locations: Main Location- 967 N Broadway, Yonkers, NY 10701; Other Locations: 984 N Broadway, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY Flexible schedule due to operation demands ( 8 a-430p, 830a-5p OR 9a-530p). Rotating weekends Required.

Ability to work at two site locations: 967 N Broadway, Yonkers, NY 10701 (primary) and 984 N Broadway, Yonkers, NY 10701, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.